Title: Communication Officer
Company Name: UpSpot Digital
Vacancy: 05
Job Location: Dhaka (Uttara East)
Employment Status: Full-time
Educational Requirements:
∎ HSC
∎ Skills Required: Call Centre Supervision/ Management, Customer Service, Face to Face Customer Support, Follow up and deadline, Marketing, MICROSOFT OFFICE, Telecommunication Service
Job Responsibilities:
∎ • Receive Inbound Calls/Outbound Calls
∎ • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ • Receiving customer complaints and input those in the system for necessary measures
∎ • Meet personal/ team qualitative and quantitative targets.
∎ • Generate new sales or subscriptions to the different services offered.
∎ Additional Requirements
∎ • Age 18 to 25 years
∎ • Only Females are allowed to apply
∎ • The applicants those have experience in the following area(s):
∎ • Customer Support through Phone, Call Center will be an added advantage for the position
∎ • Must have good oral communication skills with clear voice (Bangla & English).
∎ • Should be able to handle Inbound & Outbound Calls with patience.
∎ • Familiar with Microsoft Office applications (i. e. MS Word, MS Excel etc.)
∎ • Must be mature, credible and comfortable in dealing with customers.
∎ • Good interpersonal skill.
∎ • Responsible, Reliable, Highly energetic, Polite and hardworking
Additional Requirements:
∎ Age 18 to 25 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Call Center, Client Service/ Marketing, Customer Support, Receptionist/ Front Desk
∎ The applicants should have experience in the following business area(s):
∎ Training Institutes, Advertising Ageny, IT Enabled Service
∎ Freshers are also encouraged to apply
Salary:
∎ Tk. 11000 - 14000 (Monthly)
∎ We can update the salary range if you have good potentiality in this job sector.
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2 (Yearly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Jan 2023
Company Information:
∎ 26 Jan 2023
∎ UpSpot Digital
∎ Address : 2nd Floor, House # 25, Road # 05, Sector # 06, Uttara, Dhaka - 1230
∎ Web : https://upspotdigital.com
∎ Business : We are providing digital marketing services and training.
Category: Education/Training
: Communication Officer, Customer support, Company Information delivery over phone and front desk.
Source: bdjobs.com