Title: Client Management Executive
Company Name: EMA LEGAL
Vacancy: 5
Age: Na
Job Location: Dhaka (Purana Paltan)
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
*Age 24 to 34 years Previous experience in a call center, customer service, or similar role is preferred.
*Must be fluent in English and Bengali, with excellent spoken communication skills.
*Clear and confident speaking ability over the phone.
*Strong interpersonal skills and customer-focused attitude.
*Empathy and patience when dealing with customers.
*Good listening skills and the ability to handle inquiries with patience and professionalism.
*Basic computer proficiency (MS Word, Excel tools).Ability to multitask and work effectively in a fast-paced team environment.
We are seeking an enthusiastic and articulate Client Management Executive (Female Only) to join our team. The successful candidate will be responsible for managing inbound and outbound calls, engaging with prospective clients and ensuring clear communication regarding our legal services.
Responsibilities:
Handle incoming phone calls and respond to client queries with clarity and professionalism.
Explaining ideas and accurate information to customers.
Record all interactions in the computer system with attention to detail.
Drafting Legal Documents.
Legal Research and Analysis.
Administrative Support.
Dealing with customer files, records etc.
Willing to visit Clients’ office.
Regularly attend and provide briefing for client meetings.
Stay updated on the latest legal developments and best practices related to corporate law.
Any other activities as & when required by the management.