Client Management Executive

Job Description

Title: Client Management Executive

Company Name: EMA LEGAL

Vacancy: 4

Age: 23 to 32 years

Job Location: Dhaka (Purana Paltan)

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Law Firm

• Bachelor of Business Administration (BBA) in Accounting
• Bachelor of Business Administration (BBA) in Management

• Bachelor’s degree in Marketing or any relevant discipline.

• Candidates with strong communication skills may apply regardless of background.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Law Firm

• Age 23 to 32 years
• Only Female

• Excellent written and verbal communication in English & Bangla.

• Strong interpersonal and customer-handling abilities.

• Good understanding of digital communication tools.

• Manage client communication, queries, and service support on a daily basis.

• Time management and organizational skills.

• Basic analytical skills and attention to detail.

• Prepare client proposals, reports, summaries, and follow-up documentation.

• Assist in onboarding new clients and ensuring timely project updates.

• Maintain accurate records of client interactions, feedback, and requirements.

• 1–3 years of experience in client management, customer service, account management, or a similar role.

• Coordinate with internal departments (TAX , VAT) to ensure smooth service delivery.

EMA Legal is seeking a Client Management Executive to maintain strong relationships with clients, ensure smooth communication, understand client needs, coordinate with internal teams, and conduct research to create high-quality content and reports..

 Responsibilities:

• Manage day-to-day communication with clients through email, calls, meetings, and digital platforms and Resolve client queries, complaints, or issues professionally and promptly.

• Maintain long-term co-operation and build trust with key client accounts.

• Monitor project progress, prepare status reports, and share updates with clients.

• Conduct market and client research, analyze data, and create professional content, reports, and proposals to support management

• Maintain accurate records of client interactions and documentation.

• Performance bonus,Weekly 2 holidays
• Salary Review: Yearly
• Festival Bonus: 2