Client Communication Executive

Job Description

Title: Client Communication Executive

Company Name: Hossain House Design

Vacancy: 2

Age: At least 25 years

Job Location: Dhaka (GULSHAN 1, Niketan)

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• 3 to 7 years
• The applicants should have experience in the following business area(s): Engineering Firms, Consulting Firms, Architecture Firm, Interior Design, Call Center

Published: 2025-09-13

Application Deadline: 2025-09-23

Education:

• Bachelor of Business Administration (BBA) in Marketing
• Bachelor of Business Administration (BBA) in Service Marketing
• Diploma in Engineering in Civil Engineering
• Bachelor of Science (BSc) in Civil Engineering

Requirements:

• 3 to 7 years
• The applicants should have experience in the following business area(s): Engineering Firms, Consulting Firms, Architecture Firm, Interior Design, Call Center

Skills Required: Building Construction,Civil Construction,Civil Engineer,Client Service,Customer Relations,Customer Relationship Management,Customer Service,Customer Support through Phone

Additional Requirements:

• Age At least 25 years

Responsibilities & Context:

Job Context:

• We are hiring a Client Communication Executive who will serve as the first point of contact for our potential and existing clients. This role requires excellent communication skills, professionalism, and a friendly attitude to manage incoming calls, reply to messages, and ensure clients receive prompt and helpful responses. The ideal candidate will work closely with the design and marketing team to deliver an outstanding customer experience.

Key Responsibilities:

• Receive and manage all incoming phone calls professionally.

• Reply to client messages on Facebook, WhatsApp, and other platforms.

• Maintain regular communication with existing and potential clients.

• Provide accurate information about our services and processes.

• Schedule client meetings and follow-ups as needed.

• Maintain call logs, feedback records, and client communications.

• Coordinate with architects, draftsmen, and the marketing team to ensure smooth workflow.

• Handle basic client complaints and escalate issues when necessary.

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre