Chief Operating Officer
Job Description
Title: Chief Operating Officer
Company Name: TST White House Ltd.
Vacancy: 01
Age: 38 to 50 years
Job Location: Dhaka (Gulshan)
Salary: --
Experience:
- 8 to 12 years
- The applicants should have experience in the following business area(s): Hospital, Restaurant, Resort
Published: 2026-01-13
Application Deadline: 2026-01-22
Education:
- Master of Business Administration (MBA)
- Bachelor of Business Administration (BBA)
Requirements:
- 8 to 12 years
- The applicants should have experience in the following business area(s): Hospital, Restaurant, Resort
Skills Required:
Additional Requirements:
- Age 38 to 50 years
Responsibilities & Context:
About the Company
We are launching a foreign-branded restaurant chain in Bangladesh under a franchise model, with plans for rapid expansion. To ensure operational excellence, brand compliance, and sustainable growth, we are seeking a highly experienced Chief Operating Officer (COO) to lead day-to-day operations and business execution.
Key Responsibilities
Lead and oversee all restaurant operations in line with foreign franchise standards and SOPs
Ensure brand compliance, quality control, food safety, and customer experience excellence
Develop and execute operational strategies, policies, and performance benchmarks
Manage outlet opening, staff recruitment, training, and performance evaluation
Coordinate with the franchise principal on audits, reporting, and operational updates
Control operational costs, improve efficiency, and ensure profitability
Oversee supply chain, vendor management, and inventory systems
Implement MIS, sales reporting, and KPI-driven performance management
Handle crisis management, compliance, and operational risk mitigation
Support expansion planning and new outlet rollouts
Required Qualifications
Bachelor’s degree in Business Administration, Hospitality Management, or related field
MBA or international hospitality certification preferred
8–12 years of experience in restaurant / QSR / hospitality operations
Minimum 3–5 years in a senior leadership role (COO, Operations Director, GM Operations)
Proven experience working with international restaurant brands or franchises
Strong understanding of SOP-driven operations and multi-outlet management
Excellent leadership, communication, and decision-making skills
Ability to work under pressure and manage fast-paced expansion
Compensation & Benefits
Attractive salary and performance-based incentives
Opportunity to be part of a founding leadership team
Career growth aligned with brand expansion
Other benefits as per company policy
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
