Case Management Officer

Job Description

Title: Case Management Officer

Company Name: Breaking the Silence (BTS)

Vacancy: 01

Job Location: Dhaka (Mirpur, Savar)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree preferably in social sciences, development and humanitarian studies, social work, or any other relevant subject area.

Experience Requirements:
∎ At least 3 year(s)

Job Context:
∎ Breaking the Silence (BTS) is a non-profit, voluntary organization registered with the Department of Social Services (Registration No. 05037, Date: 17 October 2000) and NGOAB (Registration No. 1642, Date: 20 May 2001). The organization works to establish child rights, prevent child abuse and child sexual abuse, prevent child marriage, accelerate child-friendly good governance, improve the quality of education at the primary and pre-primary level, prevent violence against women, empowering children and women. The organization is implementing a project named `Strengthen Children Of RMG worker`s Protection and Education rights (SCOPE)` at Mirpur under Dhaka North City Corporation and Savar Upazilla, Dhaka District. The project will be implemented by BTS with the support of `Save the Children` and financed by MANGO. BTS is going to recruit the `Case Management Officer` for the mentioned project and the position`s desk office will be at Mirpur, Dhaka.
∎ Position Name : Case Management Officer
∎ Organization Name : Breaking the Silence (BTS)
∎ Project Name : Strengthen Children Of RMG worker`s Protection and Education rights (SCOPE)
∎ Report to: Project Coordiantor /Director Program & Planning
∎ Supervisee: Case Management Officer
∎ Tenure of Services Contract:
∎ 3 (Three) months probation period. After successful completion of the probation period, based on the performance of the staff and recommendation from the supervisor, the post may be continued till the project`s lifetime.

Job Responsibilities:
∎ Establish case management system at project level
∎ Lead case management activities, coordinate with case workers and other project staffs
∎ Ensure proper documentation and filing of case management information
∎ Support Case Worker on the identification, assessment, documentation, case planning, service provision and referral (to relevant services), and follow-up of at-risk children and families.
∎ Provides technical and on job support to Case Workers in the solution and support of complex child protection cases.
∎ Reviews the case planning and follow-up of cases and ensures that all cases are managed within planned timeframes based on case prioritization criteria.
∎ Shares information on field-level successes and challenges with the Project Manager; ensures that major challenges are flagged on time and addressed in an appropriate way.
∎ Supports the development and keeps up to date a map of existing services to which children and families can be referred to.
∎ Builds collaborative relationships with actors and service providers at the field level and supports Case Workers to ensure effective referrals and collaboration.
∎ Coordinates with other agencies offering case management services to children on referral and transfer of cases.
∎ Ensures the case management tracker is kept up to date.
∎ Provide need-based support required for project.
∎ Others: Be able and willing to respond to natural disasters or emergency situations, when needed and any other task assigned by Supervisor and /or Senior Management of BTS.

Additional Requirements:
∎ At least 3 years of work experience in a development organization and at least 1 year of experience in the field of child protection.
∎ Experienced in Child Protection, case management and child rights work
∎ Clear understanding of the need for psychosocial support for the most vulnerable children
∎ Experience working with vulnerable and at-risk groups
∎ Demonstrated experience in coordination with Child Protection actors, garments workers, garments owners, service providers, duty bearers etc.
∎ Experience in providing/ facilitating training and meetings
∎ Skilled in using Microsoft Office including Microsoft Teams
∎ Demonstrated competency to work independently with minimum supervision.
∎ Resilient, flexible and gender-sensitive
∎ Ability and willingness to travel to the field.
∎ Able to manage multiple tasks simultaneously
∎ Excellent communication and listening skills
∎ Proactive and have the desire to learn and build professional expertise

Salary:
∎ Gross: Taka 36,500/

Compensation & Other Benefits:
∎ 2 days weekend
∎ Office time, Annual Leave, Increment & other facilities will be applicable as per 'Recruitment and Human Resource Management Policy' of Breaking the Silence and the facilities will be applicable also based on available resources in the project budget.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Mar 2023

Company Information:
∎ 14 Mar 2023
∎ Breaking the Silence (BTS)
∎ Address : Plot # 2/4, Lalmatia, Block-G, Mohammadpur, Dhaka-1207
∎ Web : www.breakingthesilencebd.org
∎ Business : Breaking the Silence is a non-profit, voluntary organization registered with the Department of Social Services (Registration No. 05037, Date: 17 September 2000) and NGOAB (Registration No. 1642, Date: 20 May 2001). The organization works to establish child rights, prevent child abuse and child sexual abuse, prevent child marriage, accelerate child-friendly good governance, improve the quality of education at the primary and pre-primary level, prevent violence against women, empowering children and women. It also contributes to achieving the relevant Sustainable Development Goals. The organization has been implementing various programs to prevent child abuse and child marriage, empowering children and women, creating opportunities for children to participate in the decision-making process of local government and strengthening the social accountability process. Moreover, in response to any natural and social disaster, the development partner in collaboration with the government as a partner in the program. BTS ensures the involvement of children and women from the disabled and disadvantaged communities in all programs. The organization has been facilitated national-level advocacy initiatives to scale up the good practices and models all over the country and contribute to review or formulate new laws and policies regarding child and women rights.

Category: NGO/Development

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Source: bdjobs.com

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