Job Description
Title: Call Center/ Front Desk Executive
Company Name: Admission Connect
Vacancy: 2
Age: 18 to 28 years
Location: Dhaka
Salary: Negotiable
Published: 31 Dec 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 28 years
Responsibilities & Context:
∎ Handle outbound and inbound calls to engage with prospective clients, provide information, and generate leads.
∎ Maintain a KPI-driven mindset, actively working toward sales and lead conversion targets.
∎ Follow up with potential clients and guide them through the enrollment process to achieve successful conversions.
∎ Create and submit detailed reports on call activities, including call outcomes and lead statuses, as part of daily and weekly tasks.
∎ Stay focused and resilient while handling rejections and challenging client interactions during outbound calls.
∎ Serve as the first point of contact for clients, providing a warm and professional welcome.
∎ Manage visitor check-ins and ensure they are directed to the appropriate department or personnel.Handle inquiries at the front desk with professionalism and accuracy, offering relevant information or resources as needed.
∎ Maintain a clean, organized, and presentable reception area.
∎ Manage incoming and outgoing correspondence, including emails, calls, and messages.
∎ Assist with administrative duties, such as scheduling appointments, organizing files, and maintaining office supplies inventory.
∎ Coordinate with team members to ensure a seamless client experience from reception to consultation.
∎ Handle outbound and inbound calls to engage with prospective clients, provide information, and generate leads.
∎ Maintain a KPI-driven mindset, actively working toward sales and lead conversion targets.
∎ Follow up with potential clients and guide them through the enrollment process to achieve successful conversions.
∎ Create and submit detailed reports on call activities, including call outcomes and lead statuses, as part of daily and weekly tasks.
∎ Stay focused and resilient while handling rejections and challenging client interactions during outbound calls.
∎ Serve as the first point of contact for clients, providing a warm and professional welcome.
∎ Manage visitor check-ins and ensure they are directed to the appropriate department or personnel.Handle inquiries at the front desk with professionalism and accuracy, offering relevant information or resources as needed.
∎ Maintain a clean, organized, and presentable reception area.
∎ Manage incoming and outgoing correspondence, including emails, calls, and messages.
∎ Assist with administrative duties, such as scheduling appointments, organizing files, and maintaining office supplies inventory.
∎ Coordinate with team members to ensure a seamless client experience from reception to consultation.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Medical allowance, Performance bonus, Over time allowance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka
Company Information:
∎ Admission Connect
∎ House no 107, Road No 13, Block E, Banani
∎ Study abroad consultancy firm, helping student to choose their appropriate study destinations and institutes according to their profile.
Address::
∎ House no 107, Road No 13, Block E, Banani
∎ Study abroad consultancy firm, helping student to choose their appropriate study destinations and institutes according to their profile.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 Jan 2025
Category: Receptionist/PS
