Call Center/ Front Desk Executive

Job Description

Title: Call Center/ Front Desk Executive

Company Name: Admission Connect

Vacancy: 2

Age: 18 to 28 years

Job Location: Dhaka

Salary: Tk. 11000 - 16000 (Monthly)

Experience:

Published: 2024-12-17

Application Deadline: 2024-12-27

Education:

• Bachelor/Honors

• Age 18 to 28 years

• Handle outbound and inbound calls to engage with prospective clients, provide information, and generate leads.
• Maintain a KPI-driven mindset, actively working toward sales and lead conversion targets.
• Follow up with potential clients and guide them through the enrollment process to achieve successful conversions.
• Create and submit detailed reports on call activities, including call outcomes and lead statuses, as part of daily and weekly tasks.
• Stay focused and resilient while handling rejections and challenging client interactions during outbound calls.
• Serve as the first point of contact for clients, providing a warm and professional welcome.
• Manage visitor check-ins and ensure they are directed to the appropriate department or personnel.Handle inquiries at the front desk with professionalism and accuracy, offering relevant information or resources as needed.
• Maintain a clean, organized, and presentable reception area.
• Manage incoming and outgoing correspondence, including emails, calls, and messages.
• Assist with administrative duties, such as scheduling appointments, organizing files, and maintaining office supplies inventory.
• Coordinate with team members to ensure a seamless client experience from reception to consultation.

• Mobile bill,Tour allowance,Medical allowance,Performance bonus,Over time allowance
• Salary Review: Half Yearly
• Festival Bonus: 2