Call Center/ Front Desk Executive

Job Description

Title: Call Center/ Front Desk Executive

Company Name: Admission Connect

Vacancy: 2

Age: 18 to 35 years

Job Location: Dhaka

Salary: Tk. 18000 - 25000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service

• Age 18 to 35 years
• Only Female

• Counseling new students over phone and face to face.

• Handle outbound and inbound calls to engage with prospective clients, provide information, and generate leads.

• Follow up with potential clients and guide them through the enrollment process to achieve successful conversions.

• Create and submit detailed reports on call activities, including call outcomes and lead statuses, as part of daily and weekly tasks.

• Serve as the first point of contact for clients, providing a warm and professional welcome.

• Manage visitor check-ins and ensure they are directed to the appropriate department or personnel. Handle inquiries at the front desk with professionalism and accuracy, offering relevant information or resources as needed.

• Assist with administrative duties, such as scheduling appointments, organizing files, and maintaining office supplies inventory.

• Coordinate with team members to ensure a seamless client experience from reception to consultation.

• Mobile bill,Tour allowance,Medical allowance,Performance bonus,Over time allowance
• Salary Review: Half Yearly
• Festival Bonus: 2