Job Description
Title: Call center Executive
Company Name: Swapno Bangla
Vacancy: 3
Age: at least 18 years
Location: Anywhere in Bangladesh
Salary: Tk. 10000 - 18000 (Monthly)
Published: 31 Dec 2024
Education:
∎ HSC
Requirements:
Additional Requirements:
∎ Age at least 18 years
∎ 1 year
∎ The applicants should have expertise in Call Center
∎ Age 18 to 30 years
∎ Call Center, Outbound and Inbound Calls, Customer Care.
∎ Able to speak beautifully and clearly.
∎ Good organizational and time management skills.
∎ Must have a willingness to learn and grow
∎ good communication and interpersonal skills.
∎ Ability to handle sensitive information with confidentiality.
∎ Proficiency in MS Office (Word, Excel, PowerPoint)
∎ Education: Bachelor/Honors
∎ Experience:
∎ 1 year
∎ The applicants should have expertise in Call Center
∎ Additional Requirements
∎ Age 18 to 30 years
∎ Call Center, Outbound and Inbound Calls, Customer Care.
∎ Able to speak beautifully and clearly.
∎ Good organizational and time management skills.
∎ Must have a willingness to learn and grow
∎ good communication and interpersonal skills.
∎ Ability to handle sensitive information with confidentiality.
∎ Proficiency in MS Office (Word, Excel, PowerPoint)
Responsibilities & Context:
∎ Providing product details to customers and accepting orders through phone calls.
∎ Make outbound calls to prospective and existing clients to promote products and services.
∎ Generate leads through various channels, including cold calling and email campaigns and convert the call for the sales.
∎ Provide accurate information to customers and address their queries.
∎ Manage client inquiries, resolve issues, and provide exceptional customer service to ensure client satisfaction.
∎ Prepare and submit regular sales reports to management, including call logs, sales summaries, and feedback on market conditions.
∎ Workplace: Office-based
∎ Job Location: 10/8 South Rayerbag, Kadamtali, Dhaka-1362
∎ Key Responsibilities:
∎ Providing product details to customers and accepting orders through phone calls.
∎ Make outbound calls to prospective and existing clients to promote products and services.
∎ Generate leads through various channels, including cold calling and email campaigns and convert the call for the sales.
∎ Provide accurate information to customers and address their queries.
∎ Manage client inquiries, resolve issues, and provide exceptional customer service to ensure client satisfaction.
∎ Prepare and submit regular sales reports to management, including call logs, sales summaries, and feedback on market conditions.
Compensation & Other Benefits:
∎ Tour allowance
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Swapno Bangla
∎ Abdul Ghoni Bhuyan Road, Rayerbagh, Dhaka
∎ https://swapnobangla.com/
Address::
∎ Abdul Ghoni Bhuyan Road, Rayerbagh, Dhaka
∎ https://swapnobangla.com/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 Jan 2025
Category: Marketing/Sales
