Call Center Executive (Night Shift)

Job Description

Title: Call Center Executive (Night Shift)

Company Name: Ecruise Corporation

Vacancy: 5

Age: 25 to 35 years

Location: Dhaka

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ 1 to 3 years

Published: 22 Apr 2025

Education:
∎ Bachelor of Business Administration (BBA)

Requirements:

Additional Requirements:
∎ Age 25 to 35 years

Responsibilities & Context:
∎ Managing large amounts of inbound and outbound calls in a timely manner.
∎ Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions.
∎ Build sustainable relationships and engage customers by taking the extra mile Conduct outbound calls to prospective clients.
∎ Set appointments or close deals with clients.
∎ Identifying customer needs and communicating client’s value proposition.
∎ Manage and develop your own diary, schedule call-backs, and future opportunities.
∎ Working with weekly KPIs and targets.
∎ Call leads from a database list and conduct research on potential prospects.
∎ Utilize CRM and data entry systems.
∎ Generate sales appointments and insides sales opportunities through outbound telemarketing campaigns, including manual internet leads.
∎ Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
∎ Utilize, maintain and continuously improve various sales and communication techniques.
∎ Educate customers in all products, services and packages along with competitor's offerings.
∎ Managing large amounts of inbound and outbound calls in a timely manner.
∎ Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions.
∎ Build sustainable relationships and engage customers by taking the extra mile Conduct outbound calls to prospective clients.
∎ Set appointments or close deals with clients.
∎ Identifying customer needs and communicating client’s value proposition.
∎ Manage and develop your own diary, schedule call-backs, and future opportunities.
∎ Working with weekly KPIs and targets.
∎ Call leads from a database list and conduct research on potential prospects.
∎ Utilize CRM and data entry systems.
∎ Generate sales appointments and insides sales opportunities through outbound telemarketing campaigns, including manual internet leads.
∎ Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
∎ Utilize, maintain and continuously improve various sales and communication techniques.
∎ Educate customers in all products, services and packages along with competitor's offerings.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Ecruise Corporation
∎ (BD Office: House: 613, Rd: 09, DOHS Mirpur, Dhaka)
∎ E-Cruise Limited has established back in 2016 in a goal to enlighten the world with green technologies. To achieve this goal E- Cruise Limited is working with the latest green power solutions. Such as working with lithium-ion batteries to provide alternate power to vehicles for burning less carbondioxyde or importing low speed battery-powered vehicles to decrease the pressure of horrific traffic or keeping the environment clean. E-Cruise Limited also distributor of Americas Generator which is one of the most eco-sufficient and environment friendly generator in the world.

E-Cruise has a vision to build the country with the green technologies as early as possible. This vision enables E-Cruise Limited to tag in with MODINE, ACG CARS, GENERATORS, KBS COATINGS to provide distribute in the Bangladesh. E- Cruise Limited is looking forward to tag in with some more green companies and work with more green and Eco-friendly technologies in better future. Therefore, the mission of E-Cruise Limited is to enlighten the country with most efficient Eco-friendly technologies to solve its power problem in a very effectively efficient manner.

E-Cruise Limited has established in 2016, in its beginning the company used to import generators. After a year, it has started to import low speed vehicles, lithium-ion batteries, and metal coatings. E-Cruise Limited is hopeful; very soon, it will start producing lithium-ion batteries and low speed vehicles domestically. Till these day comes, E-cruise Limited wants all the good luck wishes from its stakeholders.


Address::
∎ (BD Office: House: 613, Rd: 09, DOHS Mirpur, Dhaka)
∎ E-Cruise Limited has established back in 2016 in a goal to enlighten the world with green technologies. To achieve this goal E- Cruise Limited is working with the latest green power solutions. Such as working with lithium-ion batteries to provide alternate power to vehicles for burning less carbondioxyde or importing low speed battery-powered vehicles to decrease the pressure of horrific traffic or keeping the environment clean. E-Cruise Limited also distributor of Americas Generator which is one of the most eco-sufficient and environment friendly generator in the world.E-Cruise has a vision to build the country with the green technologies as early as possible. This vision enables E-Cruise Limited to tag in with MODINE, ACG CARS, GENERATORS, KBS COATINGS to provide distribute in the Bangladesh. E- Cruise Limited is looking forward to tag in with some more green companies and work with more green and Eco-friendly technologies in better future. Therefore, the mission of E-Cruise Limited is to enlighten the country with most efficient Eco-friendly technologies to solve its power problem in a very effectively efficient manner.E-Cruise Limited has established in 2016, in its beginning the company used to import generators. After a year, it has started to import low speed vehicles, lithium-ion batteries, and metal coatings. E-Cruise Limited is hopeful; very soon, it will start producing lithium-ion batteries and low speed vehicles domestically. Till these day comes, E-cruise Limited wants all the good luck wishes from its stakeholders.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Apr 2025

Category: IT/Telecommunication

Interested By University

University Percentage (%)
National University 11.88%
University of Dhaka 2.97%
Jagannath University 2.97%
Tejgaon College 1.98%
Shanto-Mariam University of Creative Technology 1.98%
Daffodil International University (DIU) 1.98%
Bangladesh University 1.98%
Stamford University Bangladesh 0.99%
Sk. Borhanuddin College, Dhaka 0.99%
Uttara Town College 0.99%

Interested By Age Range

Age Range Percentage (%)
20-30 67.33%
31-35 31.68%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 90.10%
20K-30K 7.92%
40K-50K 0.99%
50K+ 0.99%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 27.72%
0.1 - 1 years 10.89%
1.1 - 3 years 20.79%
3.1 - 5 years 22.77%
5+ years 17.82%

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