Call Center Executive

Job Description

Title: Call Center Executive

Company Name: HK Lifestyle

Vacancy: --

Age: 18 to 30 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• At most 1 year
• The applicants should have experience in the following business area(s): Call Center

• Higher Secondary
• Bachelor/Honors

• At most 1 year
• The applicants should have experience in the following business area(s): Call Center

• Age 18 to 30 years

Office Time:Timing 10am to 8pm

• In order to sell our support and services, candidates must handle incoming and outgoing cell phone calls to our clients who are interested in studying abroad.

• Listen carefully to students’ inquiries and ask relevant questions to understand their study abroad requirements. Provide accurate and detailed information about study abroad programs, admission processes, and available services.

• Promote and sell the company’s study abroad support and services to potential clients.

• Assist students in opening files and initiating their study abroad application process.

• Maintain proper call records and update the CRM/database with relevant client information.

• Follow up with prospective students regularly to ensure progress and maintain client engagement.

• Provide personalized solutions to meet each student’s expectations according to company guidelines.

• Ensure excellent customer service and maintain a professional, positive attitude during all communications. Work closely with the counseling/admissions team to ensure smooth case handling and client satisfaction.

Salary Basic 6,000 Tk +Commission