Call Center Executive (Female)

Job Description

Title: Call Center Executive (Female)

Company Name: Property Index

Vacancy: --

Age: Na

Job Location: Dhaka (Basundhara RA)

Salary: --

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Real Estate

• At least 1 years
• The applicants should have experience in the following business area(s): Real Estate

• Only Female

• Clear Bangla & English pronunciation with good listening & speaking skills.

• Ability to handle stress, rejections, and maintain professional tone.

• Strong interpersonal and convincing ability.

• Computer proficiency (MS Word, Excel, Browsing).

• Fast and accurate data entry & typing.

• Minimum 1 years of experience in call center, ownership share sales and investment marketing.

• Strong ability to communicate and build relationships with investors.

• Excellent presentation and communication skills are essential.

Job Responsibilities:

• Handle customer inquiries and provide accurate information courteously.

• Engage with interested leads through outbound calls, providing information and assistance to help them complete their service journey.

• Maintain call logs, follow-ups, and escalate unresolved issues.

• Demonstrate patience and empathy while handling difficult situations.

• Conduct company ownership sales activities.

• Communicate and build relationships with potential investors.

• Inform investors about the company’s investment plans.

• Develop and implement effective marketing strategies to achieve sales targets.

• Candidates with experience in real estate or manufacturing sector share sales will be given preference.

• Record customer queries, complaints, and feedback, and forward them to the concerned department.

• Maintain call logs and update the database regularly.

• Assist in scheduling appointments and follow-up calls.

• Achieve daily/weekly call targets set by the management.

• Maintain a polite, empathetic, and professional tone at all times.

• Ensure confidentiality of patient/ client information.

• Must be smart, well-presented, and possess clear and professional pronunciation

• Attractive commission based on sales. Promotion and additional benefits based on performance Festival bonuses and other applicable benefits

Benefits:

• Fixed Salary + Incentives

• Skill Development Programs

• Safe and Inclusive Work Environment