Cafe Manager

Job Description

Title: Cafe Manager

Company Name: RASPBERRY DINE LIMITED

Vacancy: 1

Age: 28 to 40 years

Job Location: Dhaka

Salary: Tk. 50000 - 70000 (Monthly)

Experience:

• 5 to 7 years
• The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Ice Cream, Bakery (Cake, Biscuit, Bread), Mineral Water

• Bachelor of Business Administration (BBA) in Marketing, Hospitality Management, Cost & Management Accounting
• Master of Business Administration (MBA) in Marketing, Hospitality Management, Cost & Management Accounting

• 5 to 7 years
• The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Ice Cream, Bakery (Cake, Biscuit, Bread), Mineral Water

• Age 28 to 40 years
• Only Male

1. Oversee and manage the overall day-to-day operations of the cafe.

2. Ensure smooth opening, closing, and daily operational activities.

3. Manage, supervise, and motivate cafe staff to achieve operational and sales targets.

4. Prepare staff duty rosters and ensure proper manpower allocation.

5. Maintain high standards of customer service and customer satisfaction.

6. Handle customer complaints and resolve operational issues professionally.

7. Ensure food and beverage quality, presentation, hygiene, and consistency.

8. Monitor inventory levels and coordinate with the procurement/store team for timely replenishment.

9. Control food costs, wastage, operational expenses, and stock variances.

10. Monitor daily sales, cash handling, POS transactions, and closing reports.

11. Ensure proper cash management and deposit procedures.

12. Coordinate with the kitchen, service, procurement, accounts, and management teams.

13. Ensure compliance with company policies, SOPs, food safety, hygiene, and health & safety standards.

14. Monitor cleanliness and overall ambience of the cafe.

15. Maintain proper records of sales, inventory, wastage, staff attendance, and operational activities.

16. Conduct regular staff briefings and provide necessary training and guidance.

17. Evaluate staff performance and provide feedback for continuous improvement.

18. Support promotional activities, events, and marketing campaigns when required.

19. Analyze daily/weekly/monthly sales performance and prepare reports for management.

20. Identify operational problems and implement effective corrective actions.

21. Ensure the cafe consistently maintains brand standards and professional service quality.

22. Perform any other duties assigned by the management.