Business Transformation Officer - (Re-Ad)

Job Description

Title: Business Transformation Officer - (Re-Ad)

Company Name: United Nations World Food Programme (WFP)

Vacancy: 1

Location: Cox's Bazar

Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):Development Agency

Published: 22 Jan 2025

Education:
∎ Advanced university degree in Computer Science, engineering or other relevant field.

Requirements:

Additional Requirements:
∎ Minimum Five (5) years of experience with a minimum of Three (3) years of professional experience in IT field.
∎ Fluency in both written and oral communication in English and Bangla.

Responsibilities & Context:
∎ Contribute to capturing, analysis and documentation (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) of business requirements for IT solutions and services following WFP policies, standards and strategies.
∎ Work with more senior team members to communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
∎ Contribute to the baselining and tracking of business requirements through to implementation for efficient management of change.
∎ Test and analyze IT solutions and document the match against business requirements for quality and accuracy.
∎ Maintain contacts with business counterparts to bring their requests into IT and keep them informed of actions.
∎ Maintain up-to-date the service catalog of IT solutions offered to the business, including current, retired and those in the pipeline to support effective knowledge management.
∎ Review how IT service levels align with SLAs for solutions or services focused on the business and alert service managers of discrepancies. Assist to survey business satisfaction with IT solutions and services.
∎ Support project managers in managing estimates, business cases, planning, risk identification, issue management for the effective delivery of IT solutions.
∎ Adhere to processes and procedures for the Business Relationship Management, Business Analysis and IT Project Management functions to ensure compliance and consistency.
∎ Partner with the business to understand their requests and operating environment in order to contribute to the transformation of business requirements into solutions exploiting IT capabilities and focusing on business satisfaction.
∎ KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):
∎ Contribute to capturing, analysis and documentation (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) of business requirements for IT solutions and services following WFP policies, standards and strategies.
∎ Work with more senior team members to communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
∎ Contribute to the baselining and tracking of business requirements through to implementation for efficient management of change.
∎ Test and analyze IT solutions and document the match against business requirements for quality and accuracy.
∎ Maintain contacts with business counterparts to bring their requests into IT and keep them informed of actions.
∎ Maintain up-to-date the service catalog of IT solutions offered to the business, including current, retired and those in the pipeline to support effective knowledge management.
∎ Review how IT service levels align with SLAs for solutions or services focused on the business and alert service managers of discrepancies. Assist to survey business satisfaction with IT solutions and services.
∎ Support project managers in managing estimates, business cases, planning, risk identification, issue management for the effective delivery of IT solutions.
∎ Adhere to processes and procedures for the Business Relationship Management, Business Analysis and IT Project Management functions to ensure compliance and consistency.
∎ Type of contract: Fixed Term
∎ Duration: 12 months
∎ Candidates who have previously applied for this position do not need to reapply

Employment Status: Contractual

Job Location: Cox's Bazar

Apply URL::

Apply Procedure:

Company Information:
∎ United Nations World Food Programme (WFP)
∎ UN Offices, IDB Bhaban, E/8-A, Rokeya Sharani, Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh, GPO Box 2488, Dhaka-1000

Address::
∎ UN Offices, IDB Bhaban, E/8-A, Rokeya Sharani, Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh, GPO Box 2488, Dhaka-1000

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 4 Feb 2025

Category: NGO/Development