Business Support Assistant (Technology Services)

Job Description

Title: Business Support Assistant (Technology Services)

Company Name: United Nations World Food Programme (WFP)

Vacancy: 01

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.
∎ The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger
∎ WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.
∎ No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
∎ All WFP Employees are expected to demonstrate the competencies and standards of behaviour aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:
∎ Leading by example with integrity.
∎ Driving results and delivering on commitments.
∎ Fostering inclusive and collaborative teamwork.
∎ Applying strategic thinking.
∎ Building and maintaining sustainable partnerships.
∎ WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.
∎ At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders have a level of expertise and knowledge to adapt and contribute to the development of systems and processes in order to continually improve the level of support provided. Job holders are expected to manage resources and coach and coordinate a team of support staff.
∎ Type of contract: Service Contract
∎ Duration: 12 Months
∎ Duty Station: Dhaka

Job Responsibilities:
∎ Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff.
∎ Respond to standard queries and provide timely and accurate guidance.
∎ Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources
∎ Manage and maintain records and databases, to ensure information is organised and readily available for staff.
∎ Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
∎ Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
∎ Contribute to improvement of business procedures and processes.
∎ Collect and perform basic analysis of data to contribute to quality business information management.
∎ Provide guidance to junior colleagues in performing their duties.

Additional Requirements:
∎ Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
∎ Knowledge of specialized common business practices and methods, gained through relevant technical training and experience.
∎ Ability to develop and maintain relationships with a range of individuals to provide a high-quality support service.
∎ Ability to conduct basic data analysis and independently rectify problems requiring attention.
∎ Ability to monitor and record financial transactions.
∎ Good communication skills required to give and receive information and work with a variety of individuals.
∎ Ability to maintain confidentiality.
∎ Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
∎ General Service (Field): Fluency in both oral and written communication in the UN language used at the duty station and in the duty station's language, if different.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Jan 2024

Company Information:
∎ 28 Dec 2023
∎ United Nations World Food Programme (WFP)

Category: NGO/Development

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