Associate Officer - People & Culture (Operations)

Job Description

Title: Associate Officer - People & Culture (Operations)

Company Name: ActionAid Bangladesh

Vacancy: --

Age: Na

Job Location: Cox`s Bazar

Salary: Tk. 50281 (Monthly)

Experience: --

Published: 2026-05-23

Application Deadline: 2026-06-02

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Summary: The Associate Officer – People & Culture will serve as an integral member of the People & Culture (P&C) team within the Cox’s Bazar operations, providing operational and administrative support to ensure the effective delivery of P&C functions within the humanitarian response programme. The role will support recruitment processes, personnel documentation, staff and volunteer database management, volunteer payment processing, and day-to-day P&C operations. The incumbent will also contribute to staff onboarding, compliance-related documentation, coordination with cross-functional teams, and maintaining efficient operational systems to support programme implementation.
Key Responsibilities Include (but are not limited to):
Recruitment Support (25% of time)

• Communicate professionally with potential candidates throughout the recruitment process.

• Arrange logistics for written assessments, interviews, and recruitment-related activities, including scheduling and venue/resource booking.

• Coordinate with interview panel members and support reference checking processes.

• Prepare attendance records and maintain recruitment-related documentation.

• Ensure completion of conflict of interest declarations and other compliance requirements.

• Support selected candidates with onboarding documentation and joining formalities.

Documentation and Database Management (35% of time)

• Maintain organised, accurate, and confidential personnel files for all staff members.

• Digitise and securely store documents within cloud-based systems and/or ERP platforms.

• Regularly update staff databases, including information relating to recruitment, transfers, contract amendments, and staff separations.

• Ensure compliance and completeness of documentation during staff separation and clearance processes.

Volunteer Coordination and Management (20% of time)

• Support the coordination and monitoring of volunteer-related activities to ensure smooth programme implementation.

• Conduct regular field visits and follow-up activities to monitor volunteer engagement and operational effectiveness.

• Assist in ensuring effective utilisation of human, financial, and material resources in line with project requirements.

• Document field observations, operational challenges, and lessons learnt for reporting and continuous improvement purposes.

Operational Support (15% of time)

• Respond to staff queries relating to People & Culture operations, including leave, medical claims, travel, timesheets, resignations, and appraisal processes.

• Prepare operational documents and forms, including PRFs, MRFs, salary certificates, No Objection Certificates (NOCs), and experience letters.

• Support onboarding processes, including issuance of ID cards, medical insurance cards, and related documentation.

• Coordinate with banks regarding salary account opening and support staff with RRRC card processing and ERP-related documentation.

• Generate quantitative reports and maintain operational records as required.

Logistics Support for People & Culture and Safeguarding Team Events (5% of time)

• Coordinate logistical arrangements for meetings, workshops, and events, including venue selection and event set-up.

• Organise event materials, seating arrangements, audio-visual support, and other required supplies.

• Liaise with vendors and service providers to ensure timely and quality service delivery.

• Support participant communication.

• Required Educational Qualification and Experience

Project: Camp Coordination and Camp Management, funded by UNHCR
Duration of Contract: Up to 31 October 2026 (if not extended)

• Monthly Gross Salary BDT. 50,281 with other admissible benefits such as mobile & internet allowance, medical benefit, group life insurance etc