Associate Officer - Child Protection Case Worker

Job Description

Title: Associate Officer - Child Protection Case Worker

Company Name: ActionAid Bangladesh

Vacancy: 4

Age: Na

Job Location: Cox`s Bazar (Teknaf)

Salary: --

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor of Social Science (BSS) in Social Work, Psychology, Sociology

• Bachelor’s degree in Social Work, Psychology, Sociology, Child Development, or a related field.

• 1 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Minimum 1–3 years of experience in child protection or social work.

• Experience working with children and families in humanitarian or community-based settings preferred.

• Basic understanding of CP Case Management Guidelines and child protection principles.

• Ability to work with vulnerable children using child-friendly and ethical approaches.

• Good documentation and reporting skills.

• Willingness to learn CPIMS+ and case management tools.

Job Context
The Associate Officer – Child Protection Case Management is responsible for providing direct child protection case management services to children at risk. The role ensures cases are managed in a child-centered, rights-based, and ethical manner, in line with organizational policies, national legislation, and inter-agency standards.
Project: Sustainable Solution and protection for the Rohingya Refugee Community in Camps (funded by UNHCR) Project
Type of contract: Fixed term contract
Duration of Contract: Up to 31 December 2026 (if not extended)
Key responsibilities include (not limited to)
1. Child Protection Case Management

• Identify and receive child protection cases through outreach, referrals, and community engagement.

• Conduct child protection assessments in line with CP Case Management Guidelines.

• Develop and implement individual case plans in consultation with children and caregivers.

• Facilitate referrals to appropriate services, including health, MHPSS, education, legal aid, and social services.

• Conduct BIP procedure, Handle CAIPP and Registration cases with vulnerable children.

• Conduct regular follow-up visits and update case progress.

• Support case closure and post-closure follow-up were required.

2. Documentation and Information Management

• Maintain accurate, complete, and confidential case documentation.

• Enter and update case information in CPIMS+ or other approved systems.

• Ensure safe storage and ethical sharing of child protection information.

• Maintain updated referral and case tracking records.

3. Community Engagement and Case Identification

• Work closely with community volunteers, caregivers, and community leaders to identify children at risk.

• Support awareness and prevention activities related to child protection risks.

• Promote safe, child-friendly, and culturally appropriate engagement with children and families.

4. Coordination and Referral Follow-up

• Coordinate with service providers to ensure timely access to services for children.

• Follow up on referrals and ensure continuity of care.

• Participate in case conferences and team review meetings as required.

5. Safeguarding, Ethics, and Professional Conduct

• Apply child-centered and survivor-centered approaches in all case management activities.

• Adhere strictly to ActionAid’s Code of Conduct, Child Safeguarding, and PSEA policies.

• Report safeguarding concerns and critical incidents following organizational procedures.

6. Reporting and Accountability

• Submit regular case updates and activity reports to the Case Management Officer.

• Support monitoring visits, audits, and evaluations related to CP case management.

• Participate in supervision sessions, training, and capacity-building activities.

7. Security and Staff Wellbeing

• Comply with ActionAid security protocols and camp-level regulations.

• Practice self-care and participate in debriefing or psychosocial support sessions as required.

• Maintain respectful and professional relationships with colleagues and community members.

Relationships
Associate Officer – Child Protection Case Worker will report to Child Protection Case Management Supervisor

• Monthly Gross Salary with other admissible benefits such as mobile & internet allowance, medical benefit, group life insurance etc