Assistant Relationship Officer

Job Description

Title: Assistant Relationship Officer

Company Name: Munshi HR Solutions Ltd.

Vacancy: 160

Age: 22 to 35 years

Location: Anywhere in Bangladesh

Salary: Tk. 23000 - 24000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Investment/Merchant Banking
∎ Freshers are also encouraged to apply.

Published: 26 Dec 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 35 years

Responsibilities & Context:
∎ Identify sales prospects and conduct business development activities.
∎ Follow up on new leads and referrals to generate business.
∎ Achieve the agreed individual sales target (onboarding specific customers i.e. Mariners, Freelancers, Probashi with multiple products like asset, liabilities & cards) ensuring compliance with the bank’s policies and procedures.
∎ Ensure retention of business targets.
∎ Collect and study customer documents to assess current credit worthiness of customer and share the same with Business Development Manager for final approval.
∎ Collect other KYC documents and related documents for processing application for banking products or services.
∎ Deliver consistently high levels of customer service and deal with customer queries effectively, escalate complex problems, to maintain a high degree of customer satisfaction in line the with Bank’s service quality standards.
∎ Ensure flawless execution of banking transactions, maintaining appropriate records and responding to customer requests and queries in a timely manner while ensuring 100% compliance with the Bank’s policies, procedures and regulatory framework.
∎ Follow up aggressively with defaulting customers to ensure PAR & NPL rates are as per defined norms of the Bank.
∎ A Reputed Commercial Bank’s Retail sales Department
∎ 100% Field Job
∎ Job Posting can be anywhere in Bangladesh


∎ Achieving Individual sales targets-
∎ Identify sales prospects and conduct business development activities.
∎ Follow up on new leads and referrals to generate business.
∎ Achieve the agreed individual sales target (onboarding specific customers i.e. Mariners, Freelancers, Probashi with multiple products like asset, liabilities & cards) ensuring compliance with the bank’s policies and procedures.
∎ Ensure retention of business targets.

∎ Document Collection-
∎ Collect and study customer documents to assess current credit worthiness of customer and share the same with Business Development Manager for final approval.
∎ Collect other KYC documents and related documents for processing application for banking products or services.

∎ Customer Service & Portfolio Management-
∎ Deliver consistently high levels of customer service and deal with customer queries effectively, escalate complex problems, to maintain a high degree of customer satisfaction in line the with Bank’s service quality standards.
∎ Ensure flawless execution of banking transactions, maintaining appropriate records and responding to customer requests and queries in a timely manner while ensuring 100% compliance with the Bank’s policies, procedures and regulatory framework.
∎ Follow up aggressively with defaulting customers to ensure PAR & NPL rates are as per defined norms of the Bank.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Gratuity, Provident fund, Insurance, Performance bonus, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ Munshi HR Solutions Ltd.
∎ 413, Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan -2, Dhaka -1212
∎ 413 Nayanagar, Dhali Bari Kacha Bazar,
Coca Cola Road, Vatara, Gulshan, Dhaka-1212.

Address::
∎ 413, Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan -2, Dhaka -1212
∎ 413 Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan, Dhaka-1212.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 Jan 2025

Category: Marketing/Sales

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