Assistant Officer/Officer, Amex Lounge, Cards

Job Description

Title: Assistant Officer/Officer, Amex Lounge, Cards

Company Name: The City Bank Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ 4 years of Graduation or Master’s degree from any reputed (preferably in business) university

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Welcome the card members at Amex Lounge.
∎ The incumbent need to handle all customer queries, requests, complains and disputes patiently and appropriately according to policy.
∎ Collect all required documents as per policy.
∎ Maintain proper database of all guests efficiently.
∎ Ensure communication with potential customers to achieve business target and create opportunities to maximize bank’s earnings.
∎ Meet collaborative business target.
∎ Co-ordinate & follow up with relevant departments to provide smooth customer services.

Additional Requirements:
∎ Age at least 23 years
∎ Willingness to work on roster
∎ Strong communication skill
∎ Customer handling eligibility
∎ Attention to details
∎ Problem solving willingness
∎ Negotiation skill
∎ Quick decision making eligibility & above all high level of integrity

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 3 Sep 2023

Company Information:
∎ 27 Aug 2023
∎ The City Bank Limited
∎ Address : City Bank Center, Avenue 136 (Level 4), Gulshan 2, Dhaka.

Category: Bank/Non-Bank Fin. Institution

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