Assistant Officer (Enterprise Applications Services)

Job Description

Title: Assistant Officer (Enterprise Applications Services)

Company Name: TEKVISION (BD) LIMITED, Youngone, KEPZ, Karnaphuli , Chattogram

Vacancy: --

Age: Na

Job Location: Chattogram (Karnaphuli )

Salary: Negotiable

Experience:

• At most 1 year
• The applicants should have experience in the following business area(s): IT Enabled Service
• Freshers are also encouraged to apply.

• Bachelor of Science (BSc) in Computer Science & Engineering

• BSc in Computer Science or equivalent.

• At most 1 year
• The applicants should have experience in the following business area(s): IT Enabled Service
• Freshers are also encouraged to apply.

• Previous helpdesk or IT support experience will be useful
• Detail-oriented and proactive mindset.
• Ability to learn quickly and adapt to new systems.
• Good organizational and reporting skills.
• Willingness to grow within a structured environment.
• Basic understanding of ERP or business systems (SAP preferred).
• Good communication skills to explain solutions clearly to users.
• Problem-solving mindset with attention to detail.
• Basic knowledge of MS Excel, Word, and Email.
• Ability to work in a team and follow instructions.
• Basic SAP training (if available) will be an added advantage.

• Assist in providing first-level support to SAP users using defined tools and interfaces.
• Provide step-by-step guidance to end users for common SAP tasks.
• Assist in testing after system changes, updates, or patches.
• Escalate complex issues to higher-level SAP support or functional/technical consultants.
• Maintain simple documentation (FAQs, user guides, issue logs).
• Coordinate with IT and SAP teams to ensure timely resolution of problems.

As per Policy