Assistant MEAL Officer - Humanitarian Crisis Response

Job Description

Title: Assistant MEAL Officer - Humanitarian Crisis Response

Company Name: Islamic Relief Bangladesh

Vacancy: 1

Age: At least 18 years

Job Location: Noakhali (Hatiya)

Salary: Tk. 69228 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Bachelor Degree in Data Science or Development Studies or Disaster Management or Economics or Geography & Anthropology or Statistics or any other relevant social science field from UGC approved university.

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Age At least 18 years

• The incumbent will be based in Bashanchar.

Person Specification:

Essential:

Experience

• Minimum 3 years of working experience in General Food Assistance (GFA) & Managing MEAL & Complain Feedback Mechanism (CFM) Activities.

• Experience working in humanitarian response/FDMN context is highly preferred.

Core Competencies

• Strong competency in Project Implementation and Project Management.

• Strong competency in Social/Community Mobilization and Facilitation.

• Excellent skills in Coordination, Networking, Communication, and Activity Management.

• Strong competency in Reporting & Documentation and Monitoring & Evaluation.

• Good competency in Financial Management, Planning, and Strategic Management.

• Strong commitment to Self-Development, Continuous Learning, and Quality Improvement.

• Demonstrated strong Teamwork, Leadership, Positive Attitude, and Interpersonal/Behavioural Skills.

• Excellent Problem-Solving, Conflict Resolution, and Decision-Making skills.

• Good knowledge and awareness of Personal Health, Safety, and Security.

• Demonstrates a high level of Integrity and Professionalism.

• Strong Self-Confidence and Self-Motivation.

• Strong commitment to IR’s Vision and Mission and its core values of Sincerity, Excellence, Social Justice, Custodianship, and Compassion.

• Willingness and ability to adapt to IR’s norms and values.

• Willingness to travel and work in Bangladesh’s most remote areas.

IT Skills

• Proficiency in Microsoft Word/Excel /PowerPoint & Basic Internet using, Database Management, Kobo toolbox, Basic Hardware & Software Installation/Troubleshooting etc.

Language Requirements

• Strong proficiency in reading, writing, speaking, and listening in both English and Bengali.

Desirable

• Working knowledge of the Rohingya language.

Planning, Monitoring & Reporting to ensure accountability - 40%

• Contribute to developing a Monitoring, Evaluation, Accountability, and Learning (MEAL) plan in alignment with project objectives, outcomes and outputs.

• Implement context-driven monitoring tools, plan to strengthen the information management system and report mechanism within the project in line with the IR MEAL framework.

• Support coordination with WFP to monitor site selection, beneficiary profiling, conduct different need assessments, FGDs, KIIs, and community consultations.

• Assist in coordinating regular evaluations and quality checks with WFP and other relevant stakeholders.

• Distribution activity monitoring and reporting (Outlet & Fresh Food Market – FFM).

• Monitor and report on daily distribution updates.

• On-site monitoring, Exit Monitoring, Exit Interview (BCM), and Rice Inspection.

• Sharing stock forecasts and market price monitoring updates.

• Daily database updates (food receiving, absentees, information changes).

• Contribute to preparing the project implementation plan (PIP), considering the proposal and local context to achieve set goals and objectives.

• Assist in overseeing quality control processes for units, ensuring compliance with food safety protocols.

• Regularly follow up on the project activity, financial status, and work progress and report to management.

• Conduct MEAL findings sharing session at the field level with respective project teams.

• Ensure a team environment by supporting program staff in implementing project activities and establishing high-quality performance targets, ensuring adherence to technical standards, best practices, and donor guidelines.

• Support the planning of periodic project reviews, incorporating feedback from stakeholders.

• Sharing monitoring findings and observations.

• Preparation of Outlet & FFM monitoring reports.

• Preparation of the Mobilization Plan and database.

• Sharing of Inclusion & Exclusion lists.

Research and Evaluation - 20%

• Contribute to baseline, mid-term, and end-line to assess project impact on food security and livelihoods within the targeted FDMN population.

• Conduct post-distribution monitoring (PDM), share the findings and recommendations to internal and external lines.

• Conduct a community satisfaction survey and cultivate their perception of the newly initiated in Bhasanchar.

• Contribute to analyzing the cost-efficiency of local to off-island processing.

• Help develop case studies and success stories highlighting project achievements and lessons learned.

• Assist in preparing findings for review meetings and contribute to integrating learnings into ongoing project adjustments.

• Participate in process evaluations and support addressing bottlenecks in production.

• Contribute to documenting project lessons learned and best practices.

• Analysis of WFP BB Transaction reports.

• Rice inspection and analysis-related observations.

• Draft report preparation (based on field findings).

• Preparation of case studies & success stories.

Data Analysis & Reporting - 15%

• Support the use of digital tools such as WFP’s SCOPE and MODA systems for recording production metrics and participant data.

• Contribute to preparing and submitting monthly, quarterly, and final reports to WFP, detailing project progress and lessons learned.

• Assist in analyzing beneficiaries' data to identify trends and opportunities for improving efficiency and quality control.

• Support the documentation and reporting of warehouse and facility operations, ensuring compliance with safety, hygiene, and food quality standards at the outlet.

• Contribute to compiling and verifying the accuracy of data related to production targets, material usage, and process losses.

• Assist in preparing donor reports, ensuring all required data is captured and submitted accurately and on time.

• Ensure data collected adheres to strict confidentiality, accuracy, and timeliness standards, in line with WFP’s data management policies.

• Contribute to maintaining detailed records to beneficiaries and tracking their feedback.

• Assist in developing user-friendly data visualisation tools and dashboards to present key findings and monitor project progress.

• Provide support in organising data for audits and external reviews to ensure transparency and compliance with donor requirements.

• Daily database updates.

• Maintaining Food Safety & Quality (FSQ) records.

• Maintaining weight scale calibration logs and cleaning checklists.

• Maintaining all documentation and registers.

• Data analysis for reporting.

• Preparation of Actual Muster Roll.

• Preparation of tracking & dummy narrative repor.

• Submission of SCOPE card requests.

• Preparation of Monthly Narrative Report (assisting).

• Preparation of Mobilization Token & Tracking Sheet.

Accountability and Learning - 10%

• Assist in managing the Complaint and Feedback Mechanism (CFM) to promote transparency and accountability in project operations

• Assist in ensuring the integration of gender equality, protection, and disability inclusion principles in project monitoring.

• Help document and communicate lessons learned from GFA operations, storage, and market engagement.

• Support the implementation of safeguarding policies in project operations, ensuring compliance with WFP safety, protection, and environmental guidelines.

• Assist in organizing community meetings and participatory assessments to maintain feedback loops and address concerns.

• Absence of Help Desk records on complaints and feedback management.

• MEAL report preparation.

• Feedback/observation register management.

• Incident tracker update.

• Sharing monitoring findings for learning and improvement.

Capacity Building and Strategic Development - 10%

• Assist in conducting workshops on best practices for storage and market engagement, building operational skills among local staff.

• Conduct training and provide technical support to project staff on Mobile data Collection (KoBo), data protection policy, reporting, proper documentation etc.

• Provide on-the-job support to local operators and administrative personnel involved in the process.

• Contribute to ensuring that project strategies align with broader food security and protection goals set by WFP

• Support the development of operational manuals to ensure sustainability and knowledge retention.

• Contribute to promoting inclusiveness within the project, ensuring fair representation of women and persons with disabilities and promote other cross-cutting issues

• Supporting development of improved monitoring tools

• Sharing insights from monitoring for strategic decision-making

• Contributing to the improvement of distribution processes and MEAL systems

Other Requirements - 05%

• Participate and be involved with seasonal programs (Ramadan, Qurbani, Winterization, etc.) activities.

• Facilitate donor/external visits and ensure that visitor recommendations are addressed.

• Willing and able to travel frequently for extended periods and to remote areas of the projects and able to travel frequently for extended periods and to remote areas of the projects.

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program's goals of safeguarding implementation. Act as a key source of support, guidance, and expertise in safeguarding to establish a safe working environment.

• Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Continues coordination with the IR communication team, providing necessary data and information to promote organizational visibility.

• Perform any other duties assigned by the supervisor as per program needs and organizational rules.

• Coordination with Outlet, FFM teams, partners, and relevant stakeholders.

• Ensuring compliance with organizational and donor guidelines.

• A consolidated salary will be provided.

• No other benefits will be entitled apart from accommodation, mobile bill, tour allowance/Per-diem, insurance coverage (IPD, OPD, Life, DB, CIB), Leave (Annual, Casual, Sick, TOIL/CTO, R&R, Maternity, Paternity) etc.