Assistant Manager- Total Quality Management, Dhaka

Job Description

Title: Assistant Manager- Total Quality Management, Dhaka

Company Name: Intertek Bangladesh

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 5 to 7 years
• The applicants should have experience in the following business area(s): Multinational Companies

• 5 to 7 years
• The applicants should have experience in the following business area(s): Multinational Companies

• Experience: 5-7 Years in the similar field.

• Education: B.Sc. Engineering (Textile/ Chemical /Mechanical/Electrical/ IP/) or Master in Science

• Certification: QMS & Internal auditor certification on ISO 17025/ISO 17020/ISO 9001 is required. Certification on Six sigma/ TQM will be preferred

• Soft skills: Creativity and Innovation, Presentation skill, Communication skill, Decision Making skill.

• Language proficiency: Fluent in English, Good writing skill.

• Computer literacy: Good in MS Office (MS Word, MS Excel, MS Word and Power point) and Outlook.

• Any other specific requirement: Knowledge on calibration and uncertainty, TQM tools. 

• Investigate customer complaints, analyze different sources of error like supersede, complaint, NPS etc. prepare analysis summary and arrange corrective action.

• Conducting report audit for ensuring accuracy of test reports

• Arrange internal audit on QMS & procedures for assuring in respect of quality and verify appropriateness of corrective action.

• Prepare minutes for Management review meeting and follow up the issues decided in management meeting.

• Prepare application for different accreditation, take action for audit and take appropriate corrective action of audit findings.

• Maintain update master documents as well as master list of document/ record and circulate accordingly and ensure proper document control such as quality procedure, standard operating procedure and other internal and external documents of company.

• Provide 5S, TQM training to build quality awareness of the employees inside and outside organization