Assistant Manager - IT

Job Description

Title: Assistant Manager - IT

Company Name: Neways International Company Limited

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 3 years

• Bachelor of Science (BSc) in Computer Science & Engineering

• At least 3 years

• Must be proficient in English Speaking.

• 3+ years of experience in IT management or a similar role.

• Familiarity with ERP systems and IT infrastructure management.

• Strong problem-solving skills and the ability to troubleshoot technical issues.

• Excellent communication skills and the ability to train and support non-technical staff.

• Ability to manage multiple tasks and projects simultaneously.

• Customer-service oriented with a focus on internal staff support.

• Planning and executing the company’s IT strategy, focusing on the transition to an IT-based system.

• Support the IT Manager in monitoring and maintaining the ERP system, ensuring its effective use across all branches.

• Work with internal teams and external vendors to ensure successful implementation and integration of software and hardware solutions.

• Provide technical support to staff, troubleshoot issues, and coordinate with vendors for hardware or software upgrades.

• Assist in enforcing security protocols to protect company data, manage system backups, and ensure data integrity.

• Maintaining network infrastructure, ensuring connectivity across all branches, and troubleshooting network issues when required.

• Generating reports from ERP and other systems, providing insights to management on key IT operations and system performance.

• Participate in IT projects, ensuring timely completion and coordination with relevant teams and branches.

• Ensure IT systems comply with legal requirements and industry standards, and maintain proper documentation for all IT-related processes.

• Conduct training sessions for staff on new IT systems and ERP software to ensure a smooth transition to the new system.

• T/A,Mobile bill,Performance bonus
• Lunch Facilities: Full Subsidize

• 8 Hours duty (Break 1 Hour).

• Weekly 1 day off and all govt. holiday.

• Free accommodation facilities with AC Room.

• Free food facilities (Breakfast, Lunch and Dinner).