Assistant Manager - IT

Job Description

Title: Assistant Manager - IT

Company Name: Anwar Group of Industries.

Vacancy: 1

Age: at least 30 years

Location: Gazipur (Tongi)

Salary: Negotiable

Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):Garments, Textile, Group of Companies

Published: 4 Jun 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering

Requirements:

Additional Requirements:
∎ Age at least 30 years
∎ Minimum 3-5 years of relevant experience in IT support or infrastructure management.
∎ Strong knowledge of networking (LAN/WAN), MikroTik routers, Wi-Fi systems.
∎ Experience with hardware troubleshooting and maintenance (printer, desktop, laptop).
∎ Familiarity with CCTV setup and management.
∎ Basic understanding of payroll or ERP software is an advantage.
∎ Excellent troubleshooting and problem-solving skills.
∎ Strong communication and customer service skills.
∎ Minimum 3-5 years of relevant experience in IT support or infrastructure management.
∎ Strong knowledge of networking (LAN/WAN), MikroTik routers, Wi-Fi systems.
∎ Experience with hardware troubleshooting and maintenance (printer, desktop, laptop).
∎ Familiarity with CCTV setup and management.
∎ Basic understanding of payroll or ERP software is an advantage.
∎ Excellent troubleshooting and problem-solving skills.
∎ Strong communication and customer service skills.

Responsibilities & Context:
∎ Manage and monitor LAN/WAN networks and ensure stable and secure network connections.
∎ Configure and maintain Mirotic routers, switches, and access points.
∎ Oversee internet connectivity, firewall, and Wi-Fi systems to ensure high availability.
∎ Install, configure, and troubleshoot desktop computers, laptops, and printers.
∎ Manage inventory and maintenance of IT hardware and accessories. Supervise repair and servicing of printers, desktops, laptops, and other devices.
∎ Install, configure, and maintain CCTV camera systems.
∎ Monitor performance and ensure secure video storage and retrieval.
∎ Support and manage payroll and other business-critical software applications.
∎ Perform software installations, updates, backups, and license management.
∎ Provide timely technical support to internal users. Perform software installations, updates, backups, and license management.
∎ Diagnose and resolve hardware, software, and network-related issues.
∎ Maintain IT support logs and ensure prompt resolution of service requests.
∎ Ensure effective communication with users to understand and resolve their IT concerns.
∎ Provide training and assistance on basic IT usage and company software.
∎ Network & System Management:
∎ Hardware & Infrastructure Support:
∎ CCTV Surveillance System:
∎ Software Management:
∎ IT Support & Troubleshooting:
∎ Customer & User Support:

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Gazipur (Tongi)

Company Information:
∎ Anwar Group of Industries.
∎ Baitul Hossain Building (14th Floor), 27, Dilkusha C/A, Dhaka-1000

Address::
∎ Baitul Hossain Building (14th Floor), 27, Dilkusha C/A, Dhaka-1000

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Jun 2025

Category: IT/Telecommunication