Title: Assistant Manager - Corporate Sales
Company Name: Next Online Ltd.
Vacancy: 2
Age: 25 to 45 years
Job Location: Dhaka (GULSHAN 2)
Salary: Negotiable
Experience:
Built and maintain a successful relationship with customers.
Maintain composure and patience in face-off difficult customer situations.
Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
Outstanding customer service skills and a dedication to the customer service experience.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Adhering to Incident Management procedures.
Ability to prepare reports, documentation and provide formal training to users.
Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.
| University | Percentage (%) |
|---|---|
| National University | 11.83% |
| North South University | 3.23% |
| Daffodil International University (DIU) | 2.87% |
| University of Dhaka | 2.87% |
| American International University Bangladesh (AIUB) | 2.87% |
| Independent University, Bangladesh | 2.51% |
| Southeast University | 2.51% |
| Asian University of Bangladesh | 2.15% |
| Govt. Titumir College | 2.15% |
| Jahangirnagar University | 1.79% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 37.99% |
| 31-35 | 35.13% |
| 36-40 | 14.34% |
| 40+ | 11.47% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 6.45% |
| 20K-30K | 17.56% |
| 30K-40K | 23.30% |
| 40K-50K | 26.52% |
| 50K+ | 26.16% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 7.17% |
| 0.1 - 1 years | 3.23% |
| 1.1 - 3 years | 11.11% |
| 3.1 - 5 years | 13.26% |
| 5+ years | 65.23% |