Assistant General Manager / Senior Manager - Enterprise Systems

Job Description

Title: Assistant General Manager / Senior Manager - Enterprise Systems

Company Name: Beximco Communications Ltd.

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

  • At least 8 years
  • The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Satellite TV


Published: 2025-10-23

Application Deadline: 2025-11-22

Education:
    • Bachelor of Science (BSc)
    • Master of Science (MSc)


Requirements:
  • At least 8 years
  • The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Satellite TV


Skills Required:

Additional Requirements:
  • Hands-on experience to run billing and enterprise systems (CRM, ERP, Payment Gateway etc) and maintain their day-to-day life cycle.

  • Proven experience to serve large scale production-grade customer-facing applications and ability to manage operations for 24x7 support services.

  • Clear understanding of Incident Management, Change Management, Business Continuity Management, SLA, OLA, Application Security & Risk Management, Inventory & Data Governance, Project Management, Application Lifecycle Management IT Governance and Cloud Technology.

  • Strong expertise in solution design for both On-premises and Cloud platforms, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).

  • 6+ years of strong working experience with Linux/Unix based large scale customers facing applications.

  • Hands on working experience of RDBMS: MySQL/ PostgreSQL/ Oracle/MSSQL/NoSQL

  • Experience on tuning, scaling web servers (Nginx, Apache, Tomcat).

  • Expertise on database design, scalability, performance tuning & optimization.

  • Expert knowledge of Python/ Bash scripting.

  • Must have expertise in monitoring & logging tools such as Grafana, ELK Stack, Nagios, Prometheus etc.

  • 3+ years of development experience will be plus.

  • Hands-on experience in server, application & database hardening.

  • Strong knowledge of system integration, API management, and cloud technologies.

  • Strong interpersonal skills and business acumen to interact with many different departments and decision makers within the organization.

  • Excellent business communication & negotiation skills.



Responsibilities & Context:
  • Oversee the architecture, deployment and maintenance of billing and enterprise systems.

  • Implement measures to reduce errors and improve efficiency.

  • Drive the integration of new services and models into the billing and enterprise ecosystem.

  • Manage day-to-day operations, monitor their progress toward goals, and maintain service availability and performance.

  • Stay up to date with emerging technologies, industry trends, and best practices.

  • Protects both application and data by implementing and installing security measures, maintaining security compliance and taking necessary precautions.

  • Ensure system scalability and performance to support organizational growth.

  • Ensure that deliverables are successfully delivered to end customers. Conduct regular reviews to assess performance and capture best practices for future deliverables.

  • Actively manage all budgetary requirements to support short-to-long business vision.

  • Assess and ensure business demand aligns with investment plans & strategy.

  • Facilitate the alignment between Technology and Business, serving as a liaison to represent Technology in business discussions while ensuring the development of essential technology capabilities to meet business needs.

  • Establish KPIs and reporting mechanisms to monitor system performance and team productivity.

  • Manage vendor relationships, SLAs and compliance for system-related contracts.

  • Supervise, motivate and review staff performance, initiate training and coaching to improve efficiency and design & drive employees career progression.

  • Responsible for team productivity improvements through the selection of the right tools, techniques & processes.

  • Ensure implementation & practice of the company’s compliance guidelines and processes throughout the organization.

  • Collaborate with stakeholders to prioritize initiatives and manage resource allocation.



Job Other Benifits:
  • Mobile bill,Medical allowance,Weekly 2 holidays,Gratuity
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

Interested By University

University Percentage (%)
University of Dhaka 6.02%
National University 5.09%
Jahangirnagar University 4.86%
American International University Bangladesh (AIUB) 3.94%
United International University 3.70%
East West University 3.01%
North South University 3.01%
Daffodil International University (DIU) 2.78%
Bangladesh University of Professionals 2.55%
Jagannath University 1.85%

Interested By Age Range

Age Range Percentage (%)
20-30 12.96%
31-35 24.31%
36-40 22.45%
40+ 38.66%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 2.09%
20K-30K 2.09%
30K-40K 3.02%
40K-50K 4.18%
50K+ 88.63%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 6.71%
0.1 - 1 years 3.24%
1.1 - 3 years 6.25%
3.1 - 5 years 6.94%
5+ years 76.85%

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