Assistant Brand Promoter

Job Description

Title: Assistant Brand Promoter

Company Name: PalmPay Limited

Vacancy: 3

Age: Na

Job Location: Mymensingh, Rajshahi, Chattogram (Chittagong GPO)

Salary: Negotiable

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): Financial Technology (Fintech) Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At most 2 years
• The applicants should have experience in the following business area(s): Financial Technology (Fintech) Startup
• Freshers are also encouraged to apply.

• Only Male

Position Name: Assistant Brand Promoter

Department: Sales

Company Overview:

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview:

The Assistant Brand Promoter will be responsible for maintaining strong relationships with Business Partners (BPs), ensuring smooth operational support, and promoting PalmPay’s products and services at the retail level. This role focuses on managing active and inactive shops, resolving BP-related issues promptly, and driving overall engagement and sales performance within the assigned territory.

Key Responsibilities:

• Maintain regular communication and relationships with approximately 300 Business Partners (BPs)

• Provide instant BP support for account login issues and PalmPay Business App problems (e.g., face detection, document uploads, etc.)

• Create new BP accounts and ensure proper registration and verification processes

• Manage BP account transfers from one shop to another with accurate documentation

• Conduct BP training sessions and manage their overall performance and growth

• Oversee communication and engagement through online groups (e.g., WhatsApp, WeChat)

• Identify and support zero-sales, silence, and inactive shops to reactivate business operations

• Promote PalmPay brand visibility through consistent field engagement and partner relationship building

• Collect feedback from BPs and communicate operational or promotional insights to the sales team

Location: Chittagong, Mymensingh, Rajshahi

Required Educational Qualifications & Experience:

• Bachelor/Honors

• Bachelor’s degree in Marketing, Business Administration, or a related field

• At most 2 years of experience

• Experience in Financial Technology (Fintech) Startup is preferred

• 0–2 years of experience in sales promotion, field marketing, or brand activation (FinTech or FMCG preferred)

• Freshers are also encouraged to apply

Required Skills & Competencies:

• Excellent communication and interpersonal skills

• Strong problem-solving and multitasking ability

• Familiarity with mobile apps and digital tools (PalmPay Business App experience is a plus)

• Ability to work independently and manage a large partner network efficiently

Skills & Expertise:

• Brand Communication

• Brand Promotion

• Call Center

• Call Support