Application Support Specialist, IT
Job Description
Title: Application Support Specialist, IT
Company Name: Green Delta Insurance Company Limited
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 3 to 5 years
Published: 2025-12-28
Application Deadline: 2026-01-27
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Computer Science
- Bachelor of Science (BSc) in Electrical & Electronic Engineering
Requirements:
- 3 to 5 years
Skills Required: Database management,Software Supports,SQL,Web Application Development
Additional Requirements:
Experience in mail service management
Good working experience with RDBMS and SQL query
Experience in application/system implementation projects
Strong technical skills in software problem analysis and resolution
Excellent analytical and problem-solving skills
Working experience in Windows and Linux environment
Software/Web development/scripting experience will be treated as added advantage
Good Communication skill
Ability to multitask in a fast paced environment
Responsibilities & Context:
Job Context
Green Delta Insurance PLC is seeking for an individual who will be involved in L1/L2 operational support of different business applications, database management, service administration and project implementation.
Job Description
L1/L2 operational support for Core Insurance Software.
L1/L2 operational support for other business applications.
Information update of applications/websites as per business need.
Experience in E-mail system (O365, Zimbra).
Experience in cPanel hosting, PHP, WordPress.
Should have industry experience in all facets of MSSQL, MySQL, MariaDB, MongoDB, Oracle, DBMS design, implementation, deployment, administration and maintenance, and project coordination is a requirement with involvement in database environments life cycle management and support of production and development environments.
Incident and Service Request handling through Service Desk tool within SLA, RCA of Problem.
Escalate issues for L3 support in case of change management need.
Efficiency in any programming language.
Ensure service availability SLA, planned downtime arrangement.
Active engagement in Project implementation.
Takeover new application/software from vendor/development team.
Closely work with vendors with good relationships.
Maintaining and updating technical documents/SOPs.
Cross functional activities.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
