Anti-Fraud Supervisor

Job Description

Title: Anti-Fraud Supervisor

Company Name: PalmPay Limited

Vacancy: 1

Age: Na

Job Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience: --

Published: 2026-04-07

Application Deadline: 2026-05-07

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Summary

The Anti-Fraud Supervisor is responsible for leading fraud detection, investigation, and prevention activities across assigned regions. This role ensures effective monitoring of suspicious activities, supports compliance with company policies, and supervises Anti-Fraud Officers to minimize financial and operational risks. The position requires strong analytical capability, hands-on investigation experience, and leadership skills to guide field-level execution.

Key Responsibilities

• Supervise and guide Anti-Fraud Officers in identifying, reporting, and preventing fraudulent activities

• Monitor transaction patterns, agent activities, and customer behavior to detect anomalies

• Lead fraud investigations and ensure proper documentation and reporting of findings

• Develop and implement fraud prevention strategies and controls

• Conduct regular field visits to assess risks, monitor agent operations, and ensure compliance

• Ensure proper execution of company policies and anti-fraud procedures in the field

• Coordinate with internal teams (Compliance, Risk, Operations) for fraud-related issues

• Prepare reports, dashboards, and insights for management review

• Train and mentor team members on fraud detection techniques and tools

• Take proactive measures to reduce fraud risk and improve operational efficiency