Title: Airlines Reservation Manager/Executive (For Trip Beyond)
Company Name: TripBeyond & Techwoozy LLC
Vacancy: 10
Age: 18 to 45 years
Job Location: Dhaka (Gulshan, GULSHAN 1, GULSHAN 2)
Salary: --
Experience:
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
Helping plan travel itineraries by suggesting local and international tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.
Providing support for ticket Re-issue and refund (MANDATORY).
Fare Calculations & Quotations.
Handling Group Bookings.
Coordination with Embassies, Airlines, Hotels & Other Service Providers.
Interpreting IATA and ATAB regulations.
Monitoring ticket status.
Manage Daily Official works.
Ability to manage corporate clients through emails and other ways of communication.
Deal with incoming emails including corresponding with local and overseas vendors.
Working hour: 9 hours @ 6 days per week