Airlines Operator

Job Description

Title: Airlines Operator

Company Name: Versatilo Group

Vacancy: --

Age: Na

Job Location: Dhaka (Banani, Gulshan)

Salary: Negotiable

Experience:

• At least 1 year

• Bachelor/Honors

• At least 1 year

• At least 01 year of experience

• Experience in the following business areas will be preferred: Airline ,Travel Agency, GSA, Tour Operator, Immigration / Visa Processing, Travel Startup, Airport Services

• Knowledge of airline ticketing systems and fare structures

• Strong knowledge of GDS/CRS (Amadeus, Sabre, Galileo, or similar)

• Strong communication and interpersonal skills

• Proficiency in English and MS Office

• Ability to work under pressure and as part of a team

Aero versatilo Corporation

Aero versatilo corporation has recently been appointed as the General Sales Agent (GSA) Passengers and Cargo of a leading Middle Eastern International Airline.

For GSA operations in Bangladesh, We are seeking the following dynamic, motivated, and experienced employee to join our growing airlines operations team.

Job Responsibilities:

• Handle flight reservations and ticketing through airline reservation systems.

• Assist customers and travel agents with fare quotations, re-issuance, refunds, and itinerary planning.

• Maintain accuracy in bookings, cancellations, and schedule changes.

• Provide excellent customer service and support via phone, email, and at the service counter.

• Coordinate with sales, airport, and operations teams to ensure smooth airline operations.

• Promote and sell airline products and services to travel agencies, corporate clients, and direct customers.

• Achieve assigned sales and revenue targets as per company objectives.

• Build and maintain strong relationships with travel agents and corporate clients.

• Conduct regular sales visits, presentations, and promotional activities.

• Monitor market trends and competitor activities and provide feedback to management.

• Coordinate with reservation and accounts teams for smooth operational flow.

• Maintain daily accounts and financial records related to airline sales.

• Handle billing, invoicing, and payment collection from agents and clients.

• Reconcile BSP and airline sales reports and prepare financial statements.

• Assist in budget preparation, expense monitoring, and internal audit activities.

• Ensure compliance with company policies, airline procedures, and industry regulations.

• Support management with timely financial reports and analysis.

• Assist passengers during check-in, boarding, and arrival procedures.

• Resolve passenger queries efficiently and professionally.

• Coordinate with airline representatives, ground handling teams, and airport authorities.

• Ensure compliance with safety and security regulations.

• Handle flight documentation, load sheets, and other operational tasks.

• Support smooth and on-time flight operations.

• Perform any other duties assigned by management.

• Attractive salary package & sales incentives

• Yearly salary review.

• Festival bonuses twice a year.

• Allowances: Meal, Uniform, medical