Admissions Officer

Job Description

Title: Admissions Officer

Company Name: Learnvault

Vacancy: 1

Age: 28 to 40 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 25000 - 35000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service

• At least 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service

• Age 28 to 40 years

Position Overview:

We are seeking a proactive, organised, and student-focused Admissions & Student Support Officer to join our team. This role is responsible for managing the end-to-end admissions process while providing ongoing support to students to ensure a smooth enrolment experience and positive student journey, in line with compliance and organisational requirements.

Key Responsibilities

• Process domestic and international student applications accurately and within required timeframes.

• Assess applications, verify documentation, and ensure eligibility requirements are met in accordance with policies and regulatory standards.

• Issue Letters of Offer and related admission documentation.

• Respond to enquiries from prospective students, education agents, and internal departments via phone, email, and live chat in a professional and timely manner.

• Assist students with completing admission requirements, including documentation, eligibility checks, and fee payments.

• Maintain accurate and up-to-date records in the Student Management System (SMS).

• Follow up with applicants and enrolled students regarding outstanding documents, payments, or academic requirements.

• Provide support to students from enrolment through to course completion, including guidance on policies, procedures, and available support services.

• Identify students who may require additional academic or welfare support and refer matters appropriately.

• Ensure all tasks are completed in line with standard operating procedures and compliance obligations.

• Collaborate with team members to meet admissions, compliance, and student retention goals.

• Stay open to feedback and continuously improve performance and service delivery.