Job Description

Title: WaSH Reporting and Monitoring Officer

Company Name: Action Contre la Faim (ACF)

Vacancy: 01

Age: at least 18 years

Location: Cox's Bazar (Ukhia)

Maximum Salary: Tk. 58470 (Monthly)

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 1 Mar 2024

Education:
∎ Master of Social Science (MSS), Bachelor of Social Science (BSS)

Requirements:

Additional Requirements:
∎ Age at least 18 years
∎ Previous experience in managing data collection through Android device.
∎ Previous experience in managing hygiene promotion team and activities.
∎ Good understanding and knowledge on WASH core indicator.
∎ Experience in conducting KAP survey, PHAST, PRA, RRA.
∎ Ability to understand overall MEAL system.
∎ Skilled in working with MS Word, Excel, ArcGIS/QGIS (added value), SPSS etc.
∎ Knowledge on qualitative and quantitative research tools.
∎ Experience in Photoshop and Illustrator software and related software.
∎ Experience in SPHINX, KoBo, ODK or related software will be added value.
∎ Communication skills to interact with refugees and vulnerable population.
∎ Ability to communicate with different stakeholders.
∎ Previous experience working with NGO/development organization especially in the WASH intervention.
∎ Good knowledge on gender, age and person with disabilities inclusion.
∎ Understanding complain response and Accountability to Affected Populations (AAP) approach.
∎ Team management, organizational capacity and activity planning – Ability to   analyze and synthesize – Ability to work under limited supervision – Dynamism – Good report writing ability – Computer skills

Responsibilities & Context:
∎ Objective 1: Collection of Information and Data Gathering.
∎ Collect data on program implementation daily basis and share findings with line management and relevant staff members.
∎ Identify priority activities to set the methodology for the data collection.
∎ Conduct interviews at various levels (household, Individual, Temporary Shelters (ITS), etc.).
∎ Apply and manage different data collection tools and methodologies, such as questionnaires and Knowledge, Attitudes, and Practices (KAP) surveys, tailored to specific cases.
∎ Compile indirect information and triangulate provided data through direct observation and alternative sources to validate findings.
∎ Systematically input primary and secondary information, collected data, and any observations into an Android tablet/device or paper-based questionnaires.
∎ Review all gathered information to ensure the quality and completeness of data, minimizing the need for additional visits or calls.
∎ Manage and control the timing predefined for each assessment session to ensure efficient data collection.
∎ Objective 2: Planning and implementation of Hygiene promotion activities.
∎ Ensure implementation of the Hygiene promotional activities based on the proposal and or defined by the manager.
∎ Validate the relevance of the intervention area, the selection of beneficiaries.
∎ Plan the activities according to the development of the project.
∎ Follow the activity advancement through regular visits.
∎ Defining the approach and presenting the activities with local stakeholders·
∎ Identify and anticipate problems or constrain·
∎ Understand the context and propose improvement and/or new activities to reach objectives.
∎ Ensure the distribution as per project needs.
∎ Ensure Proper activity report filling.
∎ Objective 3: Regularly monitor and follow up on Hygiene Promotion (HP) activities of the program and analyze the situation.
∎ Cross-check information with field-level sources for data verification.
∎ Conduct field verifications for different components at field level·
∎ Observe and track various kits distribution including Soap, MHM and dental kits and other Non-Food Items (NFI) distributions using appropriate tools.
∎ Monitor and follow up on bi-weekly data collection processes and validate those.
∎ Alert Action Against Hunger (ACF) staff of any issues, changes, or threats detected during field visits.
∎ Regularly follow up and monitor HP activities, including day celebration and camp cleaning activities at the field level.·       Develop IEC materials and training and session modules considering the context.
∎ Ensure participation in the HP meetings at sector, camp, and field levels.
∎ Support the team by assessing and responding to Acute Watery Diarrhea (AWD) case.
∎ Objective 4: Quality Assurance and Data Integrity.
∎ Ensure the accuracy and reliability of collected data by conducting thorough reviews and cross-verifications.
∎ Maintain high standards of data confidentiality and security, adhering to ethical guidelines and organizational policies.
∎ Regularly update data collection tools and methodologies in response to changing program needs or operational contexts.
∎ Objective 5: Reporting and Communication.
∎ Prepare and submit regular reports on data collection activities, findings, and insights to line management and relevant teams.
∎ Communicate effectively with all stakeholders, providing clear and concise updates on data collection progress and challenges.
∎ Collaborate with program teams to translate data findings into actionable insights and recommendations for program improvement.
∎ Training and Capacity Building:
∎ Participate in training sessions to enhance skills in data collection, analysis, and reporting.
∎ Assist in training and guiding field staff or volunteers in data collection techniques and tools.
∎ Objective 6: Others.
∎ Closely work with the MEAL team for information sharing and required support. (KAP surveys, items distribution, mass information campaigns, etc.).
∎ Support data entry efforts whenever it’s required.
∎ Takes care of the equipment assigned to the staff.
∎ Follows security measures.
∎ Respect of ACF Charter and internal rules and regulations.
∎ Be committed to participate to any other activities in order to achieve the project goals.
∎ ACF policy including  physical inventory when needed.
∎ Objective 7: Proactively support ACFs commitments to gender equality, child protection and disability sensitivity.
∎ Read and ensure a full understanding of ACFs Gender Minimum Standards & Child Protection Policies, asking questions and/or for support when necessary.
∎ Implement all work related activities with a gender, disability and child protection lens, taking into account the different needs, concerns and ideas of our staff and beneficiaries.
∎ Ensure the incorporation of gender equity principles in all policies and activities.
∎ Encourage the participation of all genders in meeting and on committees.
∎ Help build an inclusive office environment where people do not feel disadvantaged or judged according to their gender or limited due to manageable disability.

Skills & Expertise:

Compensation & Other Benefits:
∎ Festival Bonus: 1-month basic salary twice per year.
∎ Provident Fund: 7.5% of basic salary.
∎ Gratuity: As per organization policy.
∎ Group Life, Hospitalization and OPD and IPD as per organization policy.
∎ 18 days of paid annual leave per year.
∎ 10 days of paid casual leave per year.
∎ Up to 01 month of paid sick leave per year.
∎ Up to 26 calendar weeks maternity leave.
∎ Paternity leave, compassionate leave and marriage leave.Birth allowance and marriage allowance.
∎ Mobile allowance and food allowance.
∎ Free and unlimited access to the certifying e-learning platform Cross Knowledge.
∎ Participation to external training costs upon eligibility of the request.

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Cox's Bazar (Ukhia)

Read Before Apply:

Action Against Hunger is committed to fostering equal opportunities for individuals of all genders and backgrounds, valuing diversity within its workforce. We strictly prohibit any form of discrimination based on gender, race, age, disability, religion, national origin, color, or any other protected class.

Action Against Hunger maintains a non-negotiable ZERO TOLERANCE policy concerning the Prevention of Sexual Exploitation & Abuse, Child Protection, Gender, and Safeguarding. All Action Against Hunger employees are required to abide by the Charter of Principles and Code of Conduct.