Job Description
Title: Visa Processing officer
Company Name: Bestic International
Vacancy: --
Age: 30 to 45 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Logistic/Courier/Air Express Companies, Airline, Immigration/Visa Processing
Published: 3 Nov 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 30 to 45 years
Responsibilities & Context:
∎ Assist clients in planning and booking flights, hotels, and travel packages.
∎ Provide information on destinations, travel regulations, and visa requirements.
∎ Manage customer inquiries and resolve issues related to bookings
∎ Keep up to date with airline policies, promotions, and travel trends
∎ Maintain and update customer records in the booking system.
∎ Airline Ticketing Agent Responsibilities:
∎ Process ticket bookings for passengers via phone, in-person, or online.
∎ Issue, reissue, and refund airline tickets as necessary.
∎ Handle changes to itineraries and assist with cancellations.
∎ Provide information on flight schedules, fares, and travel policies.
∎ Collaborate with other departments (e.g., customer service, baggage) to resolve issues.
∎ Customer Service Representative (Travel) Responsibilities:
∎ Respond to customer inquiries about flight bookings and travel arrangements.
∎ Assist customers with the check-in process and provide boarding information.
∎ Handle complaints and provide solutions to enhance customer satisfaction.
∎ Maintain knowledge of current promotions, loyalty programs, and travel packages.
∎ Reservation Specialist Responsibilities:
∎ Manage flight reservations and ensure accurate data entry in booking systems.
∎ Work with clients to customize travel itineraries according to their needs.
∎ Keep up-to-date with airline schedules, fares, and industry changes.
∎ Communicate with airlines to confirm flight details and resolve issues.
∎ Group Travel Coordinator Responsibilities:
∎ Organize travel arrangements for groups, such as corporate events or tours.
∎ Negotiate group rates with airlines and other travel services.
∎ Coordinate itineraries and manage bookings for all group members.
∎ Provide on-site support during travel, if necessary.
∎ Online Travel Booking Specialist Responsibilities:
∎ Manage and optimize the online booking platform for user experience.
∎ Monitor and analyze booking trends and customer feedback.
∎ Collaborate with marketing teams to promote travel packages and deals.
∎ Assist customers with online booking issues and inquiries.
∎
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Bestic International
∎ culvert road, Purana Paltan,Dhaka 1000
Address::
∎ culvert road, Purana Paltan,Dhaka 1000
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 13 Nov 2024
Category: Hospitality/ Travel/ Tourism
