Job Description
Title: Visa Assistance cum Travel Consultant
Company Name: Green Delta Insurance Company Limited
Vacancy: 1
Location: Dhaka (Mohakhali)
Maximum Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Immigration/Visa Processing
Published: 24 Sep 2024
Education:
∎ Bachelor/Honors
Requirements:
Responsibilities & Context:
∎ Assist clients with visa applications, ensuring accurate preparation and submission of documents.
∎ Provide up-to-date information on visa regulations, embassy appointments, and processing times for various countries.
∎ Guide clients through the visa process, offering solutions to any queries.
∎ Track visa applications and keep clients informed on status changes.
∎ Build and maintain strong relationships with B2B clients, offering tailored travel and visa solutions.
∎ Provide travel advice, including flight, hotel, and transportation options, using your GDS expertise.
∎ Coordinate with airlines, hotels, and service providers to ensure smooth travel arrangements.
∎ Use the Global Distribution System (GDS) to search for and book flights, hotels, and other travel-related services.
∎ Ensure efficient and accurate bookings, addressing any changes or issues promptly.
∎ Engage with customers to resolve visa and ticket-related concerns, offering personalized support.
∎ Provide prompt follow-up on inquiries, offering travel advisories and destination-specific information.
∎ Ensure excellent communication with clients throughout their journey to ensure satisfaction.
∎ Maintain detailed records of visa applications and travel bookings.
∎ Ensure compliance with visa regulations and company policies, providing accurate reports on success rates and client feedback.
∎ Company Overview:
∎ GD Assist Ltd., a subsidiary of Green Delta Insurance Company Limited, specializes in delivering comprehensive travel services tailored to meet the diverse needs of our clients. We offer seamless visa assistance, air ticket booking, hotel accommodations, and ground transportation at competitive rates, ensuring a smooth and hassle-free travel experience. With a commitment to providing top-tier support, our team leverages global partnerships to offer world-class solutions, making your travel plans efficient and worry-free.
∎ At GD Assist, we pride ourselves on delivering excellence, covering all aspects of your journey from start to finish.
∎
∎ Position Overview:
∎ We are seeking a dedicated and client-focused Assistant Relationship Manager to join our Medical Value Travel (MVT) department. The successful candidate will support our clients throughout their medical travel journey, ensuring a high level of service and satisfaction. This role requires strong interpersonal skills, and the ability to manage multiple client relationships effectively.
∎
∎ Key Responsibilities:
∎ 1. Visa Assistance:
∎ Assist clients with visa applications, ensuring accurate preparation and submission of documents.
∎ Provide up-to-date information on visa regulations, embassy appointments, and processing times for various countries.
∎ Guide clients through the visa process, offering solutions to any queries.
∎ Track visa applications and keep clients informed on status changes.
∎ 2. B2B Travel Consultation:
∎ Build and maintain strong relationships with B2B clients, offering tailored travel and visa solutions.
∎ Provide travel advice, including flight, hotel, and transportation options, using your GDS expertise.
∎ Coordinate with airlines, hotels, and service providers to ensure smooth travel arrangements.
∎ 3. GDS System Proficiency:
∎ Use the Global Distribution System (GDS) to search for and book flights, hotels, and other travel-related services.
∎ Ensure efficient and accurate bookings, addressing any changes or issues promptly.
∎ 4. Customer Service:
∎ Engage with customers to resolve visa and ticket-related concerns, offering personalized support.
∎ Provide prompt follow-up on inquiries, offering travel advisories and destination-specific information.
∎ Ensure excellent communication with clients throughout their journey to ensure satisfaction.
∎ 5. Documentation & Compliance:
∎ Maintain detailed records of visa applications and travel bookings.
∎ Ensure compliance with visa regulations and company policies, providing accurate reports on success rates and client feedback.
Skills & Expertise:
Compensation & Other Benefits:
∎ Tour allowance, Medical allowance, Performance bonus, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
∎ As per company policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mohakhali)
Company Information:
∎ Green Delta Insurance Company Limited
∎ Green Delta Aims Tower: 51 – 52, Mohakhali C/A, Dhaka – 1212, Bangladesh
∎ Insurance
Address::
∎ Green Delta Aims Tower: 51 – 52, Mohakhali C/A, Dhaka – 1212, Bangladesh
∎ Insurance
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 19 Oct 2024
Category: Hospitality/ Travel/ Tourism
