Ticketing & Reservation Manager

Job Description

Title: Ticketing & Reservation Manager

Company Name: Hotel Sarina

Vacancy: 1

Age: 30 to 40 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• 5 to 10 years

• Bachelor/Honors

• 5 to 10 years

• Age 30 to 40 years

• Proven working experience as a ticketing and reservation expert.
• BSP Report analysis.
• Must be known IATA operation experience.
• Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel).
• Proficiency in English; knowledge of additional languages is an advantage.
• Exemplary sales skills and customer-oriented approach.
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.).
• Ability to present, persuade and communicate effectively.
• Demonstrable ability to handle crises.
• You must be competent in GDS systems such as Amadeus, Galileo & Saber.
• You must have ready to sell approach You must be competent in using travel technology.
• You must be a good understanding in English (reading, writing, speaking & listening).

We are looking for an experienced Reservation & Ticketing expert to join our team and enrich our travel and tourism services.

• You will be responsible for national and international ticketing, booking reservation, refund, and reissue for the various clients (individuals or businesses).
• The goal is to provide professional and committed reservation and ticketing services of all countries to enhance satisfaction and acquire an expanding and dedicated client.
• Expert on GDS like Amadeus, Galileo & Saber Expert knowledge of worldwide destinations, tours, and flights Expert on customized itineraries to suit the clients' preferences and budget
• Clear concepts and execution on all bookings, issue, reissue, and refund policies
• Providing up to date advice on travel regulations Liaison with travel partners, including airlines and hotels, and tour operators Coordination with individuals and corporate clients.