Title: Ticket Reservation Officer
Company Name: Sunman Global Travel
Vacancy: 3
Age: Na
Job Location: Dhaka (Banasree)
Salary: Negotiable
Experience:
Minimum 1-2 years in air ticket booking & visa processing; GDS knowledge preferred; strong communication in Bangla & English; target-based incentives; friendly work environment; travel opportunities.
The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing.
Freshers are also encouraged to apply.
Sunman Global Travels is a fast-growing travel agency providing domestic & international tour packages, air ticket reservations, and visa processing services. We are looking for a proactive and detail-oriented professional to handle ticket booking, reissuance, cancellations, and visa processing with accuracy and efficiency while ensuring excellent customer service.
Responsibilities:
Book, reissue, and cancel domestic and international air tickets using GDS platforms (Amadeus, Galileo, Sabre, etc.).
Provide accurate information on tour packages, ticket fares, and visa requirements to clients.
Prepare, check, and submit visa processing documents for various countries.
Maintain regular communication with embassies, airlines, and other relevant authorities.
Respond promptly to customer inquiries and ensure a high standard of customer service.
Maintain accurate records of bookings, payments, and client data.
Follow company policies and operational procedures.
Stay updated on new travel routes, offers, and airline policies.
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