Job Description
Title: Telesales & Customer Care Executive
Company Name: KhatiOrganic TM
Vacancy: 5
Age: at least 20 years
Location: Dhaka (Kazipara, Mirpur 10)
Salary: Tk. 11000 - 12000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Food (Packaged)/Beverage, Call Center, E-commerce, Online Retail Startup
Published: 26 Feb 2025
Education:
∎ Higher Secondary, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 20 years
∎ Minimum one year of experience in sales and customer relationship management.
∎ Strong communication and interpersonal skills.
∎ Passion for organic and sustainable products.
∎ Ability to work in a fast-paced and target-driven environment
Responsibilities & Context:
∎ Conduct tele-sales activities to meet and exceed individual and team targets.
∎ Understand customer’s needs, and recommend suitable organic products accordingly.
∎ Execute effective sales strategies to contribute to overall company growth.
∎ Build and maintain positive relationships with customers to ensure satisfaction repeated purchase and loyalty.
∎ Handle customer inquiries and resolve concerns in a timely and professional manner.
∎ Implement strategies to enhance the overall customer experience.
∎ Work collaboratively with the sales team and other departments to achieve common goals.
∎ Participate in team meetings and contribute ideas for improving sales and customer relationships.
∎ Maintain accurate records of sales activities and customer interactions.
∎ Provide regular updates on sales performance to the Manager.
∎ About KhatiOrganic: KhatiOrganic is a organic food e-commerce platform committed to providing high-quality, organic products to health-conscious consumers. Our mission is to make organic and sustainable food accessible to everyone, promoting a healthier lifestyle and a greener planet.
∎ Job Overview: We are currently looking for enthusiastic and target-oriented individuals to join our team as Executive - Tele-sales & Customer Relationship Management. In this role, you will play a crucial role in driving sales and building strong relationships with our valued customers. If you are passionate about organic products, possess excellent communication skills, and have a flair for sales, we encourage you to apply.
∎ Responsibilities:
∎ Conduct tele-sales activities to meet and exceed individual and team targets.
∎ Understand customer’s needs, and recommend suitable organic products accordingly.
∎ Execute effective sales strategies to contribute to overall company growth.
∎ Build and maintain positive relationships with customers to ensure satisfaction repeated purchase and loyalty.
∎ Handle customer inquiries and resolve concerns in a timely and professional manner.
∎ Implement strategies to enhance the overall customer experience.
∎ Work collaboratively with the sales team and other departments to achieve common goals.
∎ Participate in team meetings and contribute ideas for improving sales and customer relationships.
∎ Maintain accurate records of sales activities and customer interactions.
∎ Provide regular updates on sales performance to the Manager.
Skills & Expertise:
Compensation & Other Benefits:
∎ Sales incentive
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Kazipara, Mirpur 10)
Company Information:
∎ KhatiOrganic TM
∎ 445/2 , Paris Furniture Goli (Beside Kazipara Metro Rail Station) , Kazipara,Mirpur-10,Dhaka-1216
∎ https://khatiorganic.com
Address::
∎ 445/2 , Paris Furniture Goli (Beside Kazipara Metro Rail Station) , Kazipara,Mirpur-10,Dhaka-1216
∎ https://khatiorganic.com
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 5 Mar 2025
Category: Marketing/Sales
