Telesales And Marketing Executive

Job Description

Title: Telesales And Marketing Executive

Company Name: Offshore Staffing Solution

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh, Dhaka (Mirpur, Savar, Uttara)

Salary: Tk. 18000 - 25000 (Monthly)

Experience: --

Published: 2026-09-12

Application Deadline: 2026-10-11

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Outbound Calls: Make outbound calls to potential customers to promote products or services, following scripts and generating leads. Lead Generation: Identify and qualify potential customers based on predetermined criteria, engaging in cold calling or follow-ups on inbound inquiries. Sales Conversion: Effectively communicate the value of products or services to customers and convert leads into actual sales. Customer Relationship Management: Build and maintain relationships with new and existing customers to ensure satisfaction and encourage repeat business. Data Entry and Record Keeping: Maintain accurate records of all customer interactions, transactions, and feedback in the company`s CRM system. Product Knowledge: Stay updated on product offerings, promotions, and company policies to provide accurate information and address customer queries. Achieving Sales Targets: Meet or exceed assigned sales targets and key performance indicators (KPIs) by effectively managing calls and customer interactions. Handling Customer Inquiries: Answer inbound calls and address customer queries, complaints, or issues in a professional manner. Reporting: Provide daily or weekly reports on calls made, leads generated, sales closed, and customer feedback to supervisors or managers. Team Collaboration: Work closely with other team members, sales, and marketing departments to ensure alignment on strategies and goals. Upselling and Cross-selling: Suggest additional products or services based on the customer’s needs to increase sales revenue. Adhering to Regulations: Follow company guidelines, legal regulations, and telemarketing laws to ensure ethical and compliant business practices. Experience: Previous experience in telemarketing, sales, customer service, or call center operations is often preferred but not mandatory. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers over the phone.Fluent in English; proficiency in multiple languages is a plus. Interpersonal Skills: Strong ability to build relationships and engage with diverse customers. Active listening skills to understand customer needs and provide suitable solutions. Motivated, goal-oriented, and able to work independently as well as in a team environment. Sales Ability: Ability to convince and persuade customers and close sales. Knowledge of sales techniques such as upselling and cross-selling is beneficial. Problem-Solving: Ability to handle customer objections, concerns, and complaints with patience and professionalism. Computer Literacy: Basic knowledge of Microsoft Office (Excel, Word, etc.) and ability to navigate CRM or call management software.