Job Description

Title: Telephone Operator (PABX)

Company Name: Central Hospital Limited

Vacancy: --

Location: Dhaka (Dhanmondi)

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Hospital

Published: 7 Feb 2024

Education:
∎ Graduation in any discipline.

Requirements:

Additional Requirements:
∎ Age at most 35 years
∎ Excellent interpersonal communication skill
∎ Ability to solve problem independently
∎ Excellent analytical and logical thinking
∎ Computer skill: Ms office.
∎ Experience any modern private Hospital will be preferable
∎ Age at most 35 years
∎ Excellent interpersonal communication skill
∎ Ability to solve problem independently
∎ Excellent analytical and logical thinking
∎ Computer skill: Ms office.
∎ Experience any modern private Hospital will be preferable

Responsibilities & Context:
∎ Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists.
∎ Receiving incoming calls and routing them to the appropriate department or individual.
∎ Responding to incoming calls in an appropriate manner, based on call type and content.
∎ Helping customers use the phone system by providing information about rates and services offered by the company.
∎ Providing information about Hospital over the phone, including ordering items or scheduling appointments.
∎ Assisting with internal communications by answering phones and relaying messages within the Hospital.
∎ Providing post-call follow-up to ensure that customers have been satisfied with the experience.
∎ Central Hospital Ltd - A multidisciplinary modern hospital with cutting-edge-technologies is looking for some self-motivated, competent and dynamic personnel's in the following position.
∎ Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists.
∎ Receiving incoming calls and routing them to the appropriate department or individual.
∎ Responding to incoming calls in an appropriate manner, based on call type and content.
∎ Helping customers use the phone system by providing information about rates and services offered by the company.
∎ Providing information about Hospital over the phone, including ordering items or scheduling appointments.
∎ Assisting with internal communications by answering phones and relaying messages within the Hospital.
∎ Providing post-call follow-up to ensure that customers have been satisfied with the experience.

Compensation & Other Benefits:
∎ Medical allowance, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits as per Central Hospital Limited policy

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Dhanmondi)

Apply Procedure:

Hard Copy:
∎ Competent incumbent will provide complete CV with cover letter, recent pp size 3 copy of photographs, all educational, professional training and experience certificates, NID to the Head of Human Resources Department, Central Hospital Ltd, House: 2, Road: 5, Green Road, Dhanmondi, Dhaka 1205 on or before February 22, 2024 mentioning the post on the top of the envelop.

Company Information:
∎ Central Hospital Limited
∎ House - 2, Road - 5, Green Road, Dhanmondi, Dhaka - 1205.

Address::
∎ House - 2, Road - 5, Green Road, Dhanmondi, Dhaka - 1205.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 22 Feb 2024

Category: Receptionist/PS

Source: bdjobs.com

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