Job Description

Title: Telemarketing Executive (International Sales)

Company Name: NBY IT SOLUTION.

Vacancy: 1

Age: At least 22 years

Job Location: Dhaka (Moghbazaar)

Salary: Tk. 30000 (Monthly)

Experience:

Published: 2026-07-29

Application Deadline: 2026-08-08

Education:

• Bachelor's degree from a recognized university in Business Administration, Marketing, English, Computer Science & Engineering (CSE), Information Technology, or any related discipline.
• Candidates with O-Level/A-Level educational backgrounds will receive additional consideration.
• Minimum IELTS Overall Band Score of 6.5 or equivalent English language proficiency.

• Age At least 22 years

• Excellent spoken and written English with a clear and professional communication style.
• Strong interpersonal, presentation, negotiation, and persuasion skills.
• Excellent listening skills and the ability to understand customer requirements.
• Good analytical and problem-solving abilities.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with Google Workspace (Google Docs, Sheets, Gmail, Meet, etc.).
• Ability to work efficiently under pressure while maintaining quality and professionalism.
• Strong organizational and time management skills.
• Positive attitude, self-confidence, and willingness to learn.

Preferred Qualifications

Although not mandatory, candidates possessing one or more of the following qualifications will have an added advantage:

• Previous experience in telemarketing, telesales, customer service, lead generation, or business development.
• Experience communicating with clients from North America, Europe, Australia, or the Middle East.
• Knowledge of CRM software such as HubSpot, Zoho CRM, Salesforce, or similar platforms.
• Familiarity with LinkedIn Sales Navigator or other lead generation tools.
• Basic understanding of digital marketing, SEO, web development, graphic design, or 3D services.
• Experience working in an IT or software company.

Skills and Competencies

Successful candidates should demonstrate:

• Excellent verbal communication skills
• Strong English pronunciation and fluency
• Professional telephone etiquette
• Customer-focused mindset
• Relationship-building abilities
• Sales and negotiation skills
• Positive attitude and enthusiasm
• Confidence when speaking with international clients
• Ability to handle rejection professionally
• Strong follow-up and closing skills
• Self-motivation and accountability
• Teamwork and collaboration
• Adaptability in a dynamic work environment

Company Overview

NBY IT SOLUTION is a globally recognized information technology service provider dedicated to delivering innovative, reliable, and customized digital solutions to clients around the world. Since our establishment in 2007, we have built a strong reputation for excellence by consistently providing high-quality services across a wide range of industries. Our commitment to innovation, customer satisfaction, and continuous improvement has enabled us to develop long-term partnerships with businesses of all sizes, from startups to multinational organizations.

Our core service areas include:

• 3D Modeling and Product Visualization
• Architectural Visualization
• CAD Design Services
• Graphic Design and Branding
• Clipping Path and Professional Image Editing
• Web Design and Development
• Custom Software Development
• Mobile Application Development
• Search Engine Optimization (SEO)
• Digital Marketing
• UI/UX Design
• E-commerce Solutions

At NBY IT SOLUTION, we believe that our employees are our greatest asset. We foster a collaborative, supportive, and professional work environment where innovation, creativity, and continuous learning are encouraged. Our team consists of talented professionals who are passionate about delivering exceptional results while helping our clients achieve their business goals.

As part of our ongoing expansion into international markets, we are seeking an enthusiastic and results-driven Telemarketing Executive to join our growing sales team.

Position: Telemarketing Executive (International Sales)

Department: Sales & Business Development

Job Summary

We are looking for a confident, energetic, and highly motivated Telemarketing Executive who possesses outstanding English communication skills and enjoys interacting with international clients. This role is ideal for individuals who are passionate about sales, business development, customer engagement, and building professional relationships with clients across different countries.

As a Telemarketing Executive, you will play a key role in expanding our global client base by identifying potential customers, initiating outbound calls, introducing our services, understanding client requirements, generating qualified business leads, and scheduling meetings for our sales team.

You will serve as the first point of contact for many prospective clients, making your communication skills, professionalism, and ability to create a positive first impression essential to your success.

The ideal candidate is self-motivated, target-oriented, eager to learn, and capable of working in a fast-paced international business environment. Previous experience in telemarketing, customer support, sales, lead generation, or business development will be considered an advantage; however, fresh graduates with excellent English proficiency and strong communication skills are also encouraged to apply.

Key Responsibilities

The selected candidate will be responsible for, but not limited to, the following duties:

• Conduct outbound calls to prospective international clients across different countries and industries.
• Introduce the company's products and services professionally and confidently.
• Identify potential customer needs and recommend suitable solutions based on business requirements.
• Generate qualified sales leads for the Business Development team.
• Schedule appointments, online meetings, and product demonstrations with prospective clients.
• Build strong relationships with potential customers through professional communication and regular follow-up.
• Maintain detailed and accurate records of calls, conversations, client information, and follow-up activities using CRM tools or spreadsheets.
• Respond professionally to customer questions, objections, and concerns while maintaining a positive customer experience.
• Follow up with prospective clients through telephone, email, LinkedIn, or other approved communication channels.
• Work closely with the Sales and Marketing departments to improve lead generation strategies and campaign performance.
• Meet or exceed daily, weekly, and monthly KPIs related to outbound calls, appointments, qualified leads, and conversions.
• Stay informed about the company's services, industry trends, and competitors to communicate effectively with clients.
• Participate in sales meetings, training sessions, and performance reviews.
• Continuously improve communication, negotiation, and sales techniques through training and self-development.

Working Days: Saturday to Thursday

Weekly Holiday: Friday

Office hours will be communicated during the interview process.

Why Join NBY IT SOLUTION?

Joining NBY IT SOLUTION means becoming part of a company that values innovation, teamwork, integrity, and continuous improvement. We invest in our employees by providing a supportive environment where they can develop new skills, gain international business experience, and build long-term careers.

Salary may be reviewed based on performance, experience, and contribution to the organization. NBY IT SOLUTION believes in rewarding performance and supporting employee growth. Competitive monthly salary Two yearly festival bonuses Weekly holiday (Friday) Government holidays as per company policy Unlimited snacks, tea, coffee, and refreshments Friendly, collaborative, and professional workplace Structured onboarding and training programs Continuous professional development opportunities Career advancement based on performance Hands-on experience working with international clients Opportunity to develop global communication and sales skills Performance evaluation and career progression opportunities Supportive management and mentoring Exposure to international business development practices