Tele Sales Executive - Forex Brokerage

Job Description

Title: Tele Sales Executive - Forex Brokerage

Company Name: WEB MAGNATE PTY LTD

Vacancy: 5

Age: Na

Job Location: Dhaka, Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Computer Hardware/Network Companies, Call Center

Published: 2025-08-28

Application Deadline: 2025-09-07

Education:

• Bachelor of Science (BSc)
• Bachelor of Commerce (Pass)
• Master of Science (MSc)
• Bachelor of Business Administration (BBA)
• Bachelor of Business Studies (BBS)

Requirements:

• At least 1 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Computer Hardware/Network Companies, Call Center

Skills Required: Call Support,Customer Relationship Management,Customer Support,Sales target, Customer Service,Tele Marketing,Telecommunication Products & Services,Telecommunication Service,telesales,Telesales Service

Additional Requirements:

• Must be Fluent in English and Hindi, Speaking and communication.
• Able to provide prompt, professional, and accurate responses to customer inquiries via live chat, email, and phone.

Responsibilities & Context:

About Us: We are a rapidly growing software company dedicated to providing high-tech solutions in the Information Technology sector. Our team is passionate about innovation and aims to enhance our online presence to better serve our customers.

 Position Summary: We are looking for a Tele Sales Executive – Forex Brokerage, who will serve as the frontline for customer service. The ideal candidate will generate customer leads, handle customer inquiries through chat, email, and phone calls, resolve issues efficiently, and provide knowledgeable, friendly assistance. This position requires strong communication skills, a customer-first attitude, and the ability to work in a fast-paced environment.

 Key Responsibilities

• Assist clients with account-related issues, trading platform navigation, deposits/withdrawals, and general product information.
• Perform outbound follow-up calls to ensure client satisfaction and resolve any concerns.
• Collaborate with internal teams to resolve complex client issues.
• Maintain up-to-date knowledge of Forex, trading platforms (e.g., MT4, MT5), and financial markets.
• Escalate issues to relevant departments as necessary and ensure timely resolution.
• Document customer interactions accurately in CRM systems.

Job Other Benifits:

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre