Job Description

Title: Technical Advisor, mHealth

Company Name: icddr,b

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Post graduate degree in a relevant field (Computer Science/Health Informatics). An additional degree in Public Health and/or relevant discipline will be given preference.

Experience Requirements:
∎ At least 6 year(s)

Job Context:
∎ Technical Advisor, mHealth, USAID`s Alliance for Combating TB in Bangladesh with Programme for Emerging Infections under the Infectious Diseases Division (Adv#108/2020)
∎ icddr,b invites applications from suitable candidates for the position of Technical Advisor, mHealth, USAID`s Alliance for Combating TB in Bangladesh with Programme for Emerging Infections under the Infectious Diseases Division. The appointment will be made on Fixed Term basis for 1 year which is renewable depending on performance and availability of funds.
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∎ Position description
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∎ The USAID`s Alliance for Combating TB in Bangladesh project will develop a dynamic, strategic, and fresh approach to accelerate Bangladesh`s fight against TB. The solutions will be aimed at creating an environment aligned with the universal health coverage (UHC) vision and focused on defined priority areas - increased TB detection, decentralized DR-TB management, child TB, expanded prevention and others.
∎ The Technical Advisor, mHealth, reporting to Chief of Party is responsible for planning, designing and implementation of m-Health activities to support the project goals and objectives. Key responsibilities for the position include identifying opportunities and designing mHealth applications and systems to support education and awareness of patients about TB and treatment adherence, communication and training for health workers, clinical management of MDR TB patients, real time troubleshooting of the service providers and other users in the m-Health application and monitor and report the outcome and impact of m-Health programs supported by the project. S/he will be accountable for ensuring highest level of compliance with award conditions, organizational policies and procedures, and acceptable standards.

Job Responsibilities:
∎ Strategic Development and Project Implementation:
∎ Work with NTP and other partners to identify potential areas and opportunities for application of m-Health to support project goals and objectives;
∎ Identify priority areas for m-Health Application and develop concept papers on these areas;
∎ Design mHealth application and systems on the selected areas, e.g., patient education, counseling training for services providers, monitoring treatment adherence and provider compliance, etc.
∎ Analytical and Reporting Management:
∎ Monitoring of m-Health activities and update the situation regularly;
∎ Analyze m-Health data on a monthly/quarterly basis and prepare reports to share with project staff;
∎ Assist the Head Technical Team and other project staff as required in the preparation of quarterly and annual reports.
∎ Partner Management:
∎ Conduct regular field visits to monitor implementation of m-Health applications, provide on-site and of-site technical supports to improve user's performance and trouble-shooting;
∎ Promote m-Health to NTP and other stakeholders; Provide TA on m-Health both nationally and internationally.
∎ Capacity Development:
∎ Develop training/orientation materials, operational manual and tools on the selected m-Health application;
∎ Identify the users and their training needs and develop a training plan for m-Health; Provide on-site orientations and mentoring support to develop capacity of the providers on the use of m-Health applications;
∎ Plan and conduct orientation for the district/Upazila health managers on their roles and responsibilities for the m-Health applications.
∎ People Management:
∎ Promote a spirit of collegiality and gender diversity amongst team members and in the organisation;
∎ Encourage team members to collaborate across areas; Address and resolve any diversity related issues;
∎ Set goals and conduct appraisals for the team; Set high standards and confront poor performance where needed;
∎ Mentor young professionals and prepare them for higher responsibilities; Identify and reward high performers; Recommend promotions;
∎ Take appropriate actions to manage poor performance (such as creating Performance Improvement Plans, coaching, job rotations, planning separations from icddr,b in order to build and develop an engaged and high performing team.

Additional Requirements:
∎ Minimum 6 years of progressive, focused experience in m-Health application or relevant field, including at least 3 years in TB or infectious diseases.
∎ Competencies:
∎ Core
∎ innovation
∎ Excellent analytical and abstract reasoning skills
∎ Ability to make new and useful ideas work.
∎ Ability to persuade others to follow
∎ Ability to deal with ambiguity
∎ People Management
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∎ Ability to improve performance and satisfaction.
∎ Demonstrated leadership ability and team management
∎ Excellent interpersonal skills, including the ability to build consensus and resolve conflicts
∎ Communication
∎ Ability to listen, adapt, persuade and transform.
∎ Excellent written and oral communication and presentation skills
∎ Fluency in English and proficiency in Bangla
∎ Delivery
∎ Excellent organization skills
∎ Ability to get things done while exercising good judgement
∎ Possesses a drive for excellence
∎ Superior decision-making skills
∎ Technical/Functional
∎ Knowledge Management
∎ Excellent knowledge of the Bangladesh Health System;
∎ Demonstrated expertise in m-Health application, program design, provision of training and technical assistance, to monitoring and evaluation;
∎ Demonstrated experience and knowledge of Bangladesh TB Program;
∎ Proven ability to find non-traditional means of accomplishing objectives;
∎ Ability to prepare manuals and training materials;
∎ Collaboration & Partnerships
∎ Proven ability to build capacity in counterparts;
∎ Ability to enlist engage and link partners and stakeholders in accomplishing the greater objective;
∎ Ability to interact and advise senior host-government counterparts on policy and other strategic planning issues.
∎ Change Management
∎ Capacity to effectively resolve conflict and overcome resistance to change;
∎ Excellent organizational and prioritization skills, and attention to detail.

Salary:
∎ Annual Tk. 21,20,860/- inclusive of house rent and conveyance allowances and other admissible benefits.

Compensation & Other Benefits:
∎ 14.8% provident fund contribution, income tax paid by icddr,b, children allowance @Tk.1,917/- per child per month, festival bonus, contributory healthcare support including dependent spouse and children, group life insurance and subsidized canteen. Transport and daycare facilities are subject to space availability.

Application Deadline: 21 Jul 2020

Company Information:
∎ 15 Jul 2020
∎ icddr,b
∎ Business : icddr,b is a Bangladesh-based international health research institute that strives to solve key public health problems through high-quality scientific research and innovation. Policy-makers and practitioners utilize our evidence and expertise to improve health outcomes and prevent premature death and disability worldwide. Established more than 50 years ago, we continue to provide life-saving services to the people of Bangladesh, and to nurture the next generation of global health leaders.

Category: NGO/Development