System Engineer

Job Description

Title: System Engineer

Company Name: International Office Machines Ltd

Vacancy: --

Age: 22 to 25 years

Location: Dhaka

Experience:
∎ At least 5 years

Published: 14 Aug 2024

Education:
∎ Diploma in Computer

Requirements:

Additional Requirements:
∎ Age 22 to 25 years
∎ The applicants should have at least 05 years of experience in the related field.
∎ Prior experience in customer service or technical support roles for understanding customer needs and resolving issues effectively.
∎ Practical knowledge on Windows all Operating System installation and configuration with various software applications.
∎ Effective communication skills, as they often interact with customers to troubleshoot issues and provide assistance. This includes both verbal and written communication skills.
∎ Work directly with customers to address their needs and concerns helps develop the interpersonal skills
∎ The applicants should have at least 05 years of experience in the related field.
∎ Prior experience in customer service or technical support roles for understanding customer needs and resolving issues effectively.
∎ Practical knowledge on Windows all Operating System installation and configuration with various software applications.
∎ Effective communication skills, as they often interact with customers to troubleshoot issues and provide assistance. This includes both verbal and written communication skills.
∎ Work directly with customers to address their needs and concerns helps develop the interpersonal skills

Responsibilities & Context:
∎ Install, Troubleshoot and Resolve the problem of desktop/laptop, server, Barcode Printer and network connectivity.
∎ Working directly with customers to address their needs and concerns.
∎ Investigating and diagnosing technical issues reported by customers, which may involve analyzing log files, replicating problems in a test environment, and working with development teams to identify and implement solutions.
∎ Assist to manage office’s internal network issue
∎ Assisting customers with applying software updates, patches, and security fixes to IT products.
∎ Staying up-to-date with the latest technologies, trends, and best practices related to the IT products being supported.
∎ Install, Troubleshoot and Resolve the problem of desktop/laptop, server, Barcode Printer and network connectivity.
∎ Working directly with customers to address their needs and concerns.
∎ Investigating and diagnosing technical issues reported by customers, which may involve analyzing log files, replicating problems in a test environment, and working with development teams to identify and implement solutions.
∎ Assist to manage office’s internal network issue
∎ Assisting customers with applying software updates, patches, and security fixes to IT products.
∎ Staying up-to-date with the latest technologies, trends, and best practices related to the IT products being supported.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary: Negotiable (Based on skills & Experience)
∎ Mobile bill, T/A
∎ Festival Bonus: 2 (Yearly)
∎ Other benefit as per company policy
∎ Salary: Negotiable (Based on skills & Experience)
∎ Mobile bill, T/A
∎ Festival Bonus: 2 (Yearly)
∎ Other benefit as per company policy

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

Kindly submit your CV accompanied by a recent photo to the designated email address. Write the name of the position in the subject line

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ International Office Machines Ltd
∎ Ranks Business Centre (3rd Floor), Ka 218/1 Pragati Sarani, Dhaka 1229
∎ International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 49 years of experience.

IOM offers a diverse range of cutting-edge office technology solutions from global leaders such as Toshiba, NEC, Zebra, Dynabook Citizen and RISO.

IOM’s mission is to ensure customer satisfaction by delivering high-quality products that meet consumer needs.

IOM serves distinguished clients in various sectors including Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government.


Address::
∎ Ranks Business Centre (3rd Floor), Ka 218/1 Pragati Sarani, Dhaka 1229
∎ International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 49 years of experience.IOM offers a diverse range of cutting-edge office technology solutions from global leaders such as Toshiba, NEC, Zebra, Dynabook Citizen and RISO.IOM’s mission is to ensure customer satisfaction by delivering high-quality products that meet consumer needs.IOM serves distinguished clients in various sectors including Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government.

Application Deadline: 13 Sep 2024

Category: IT/Telecommunication