Title: System Engineer
Company Name: International Office Machines Ltd
Vacancy: --
Age: 22 to 25 years
Location: Dhaka
Experience:
∎ At least 5 years
Published: 14 Aug 2024
Education:
∎ Diploma in Computer
Requirements:
Additional Requirements:
∎ Age 22 to 25 years
∎ The applicants should have at least 05 years of experience in the related field.
∎ Prior experience in customer service or technical support roles for understanding customer needs and resolving issues effectively.
∎ Practical knowledge on Windows all Operating System installation and configuration with various software applications.
∎ Effective communication skills, as they often interact with customers to troubleshoot issues and provide assistance. This includes both verbal and written communication skills.
∎ Work directly with customers to address their needs and concerns helps develop the interpersonal skills
∎ The applicants should have at least 05 years of experience in the related field.
∎ Prior experience in customer service or technical support roles for understanding customer needs and resolving issues effectively.
∎ Practical knowledge on Windows all Operating System installation and configuration with various software applications.
∎ Effective communication skills, as they often interact with customers to troubleshoot issues and provide assistance. This includes both verbal and written communication skills.
∎ Work directly with customers to address their needs and concerns helps develop the interpersonal skills
Responsibilities & Context:
∎ Install, Troubleshoot and Resolve the problem of desktop/laptop, server, Barcode Printer and network connectivity.
∎ Working directly with customers to address their needs and concerns.
∎ Investigating and diagnosing technical issues reported by customers, which may involve analyzing log files, replicating problems in a test environment, and working with development teams to identify and implement solutions.
∎ Assist to manage office’s internal network issue
∎ Assisting customers with applying software updates, patches, and security fixes to IT products.
∎ Staying up-to-date with the latest technologies, trends, and best practices related to the IT products being supported.
∎ Install, Troubleshoot and Resolve the problem of desktop/laptop, server, Barcode Printer and network connectivity.
∎ Working directly with customers to address their needs and concerns.
∎ Investigating and diagnosing technical issues reported by customers, which may involve analyzing log files, replicating problems in a test environment, and working with development teams to identify and implement solutions.
∎ Assist to manage office’s internal network issue
∎ Assisting customers with applying software updates, patches, and security fixes to IT products.
∎ Staying up-to-date with the latest technologies, trends, and best practices related to the IT products being supported.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary: Negotiable (Based on skills & Experience)
∎ Mobile bill, T/A
∎ Festival Bonus: 2 (Yearly)
∎ Other benefit as per company policy
∎ Salary: Negotiable (Based on skills & Experience)
∎ Mobile bill, T/A
∎ Festival Bonus: 2 (Yearly)
∎ Other benefit as per company policy
Employment Status: Full Time
Job Location: Dhaka
Read Before Apply:
Kindly submit your CV accompanied by a recent photo to the designated email address. Write the name of the position in the subject line