System Engineer - Data NOC

Job Description

Title: System Engineer - Data NOC

Company Name: NovoCom Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor in Engineering (BEngg) in EEE, CSE, ETC
∎ Preferred Professional Certification: Vendor Certification: CCNA or other network assessment certification will be regarded as added adva

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Data NOC, ISP, Transmission

Job Responsibilities:
∎ 24/7 Real time IP and transmission network monitoring of ISP/ITC/IGW/IPTSP/ICX and client support from NOC.
∎ Receive complains and solve customers' problem over phone and mail and forward to responsible team if necessary.
∎ Configure customer services and other TDM connectivity via transmission infrastructure of NovoTel, NovoCom, InterCloud and Bangla ICX.
∎ ITC backbone and upstream monitoring.
∎ Regularly update outage records, BW utilization report, capacity allocation, customer database and various documentation and reports.
∎ Working with CORE, TX Support and Corporate support teams jointly to resolve client's issue.
∎ Conducting RNDs on different new solutions and PMA to provide improved client service.

Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Clear understanding of ISP/IIG/ITC/IGW/ICX/IPTSP and other telecommunication based service system.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 10 Oct 2020

Company Information:
∎ 5 Oct 2020
∎ NovoCom Limited
∎ Address : House: Ga-30/G, Pragati Sarani, Shahjadpur, Gulshan-2, Dhaka-1212.
∎ Web : www.novotel-bd.com
∎ Business : International Gateway

Category: IT/Telecommunication