Support Executive - Call Center

Job Description

Title: Support Executive - Call Center

Company Name: Jhenaidhah Broadband & Cyber Point

Vacancy: Not specific

Job Location: Jhenaidah

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Diploma in Engineering in CSE, DNT, telecommunication
∎ Preferred Professional Certification: Mikrotik
∎ Skills Required: Internet Service Provider, Mikrotik

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Erp software, ISP
∎ The applicants should have experience in the following business area(s): ISP
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Making inbound/ telemarketing and survey calls
∎ Maintaining the relationship between company and customers
∎ Listen to & handle customer queries about products & services effectively
∎ The updated customer information on the database after every call
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Scheduling Job for the Technician
∎ Take feedback from customer about service
∎ Employment Status

Additional Requirements:
∎ Age 20 to 32 years
∎ Only males are allowed to apply
∎ Age 18 to 30 years
∎ Only males are allowed to apply.
∎ Jhenaidah, Jessore, Kusthia, Magura, Chuadanga will be given preference.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jul 2021

Company Information:
∎ 29 Jun 2021
∎ Jhenaidhah Broadband & Cyber Point
∎ Address : 46 Sher-e-bangla road, Jhenaidah.

Category: IT/Telecommunication

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