Support Engineer, Nationwide Customer Service & Support
Job Description
Title: Support Engineer, Nationwide Customer Service & Support
Company Name: Link3 Technologies Limited
Vacancy: --
Age: 25 to 35 years
Job Location: Dhaka, Dinajpur
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): ISP
Published: 2025-10-28
Application Deadline: 2025-11-27
Education:
- Bachelor in Engineering (BEngg)
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): ISP
Skills Required:
Additional Requirements:
- Age 25 to 35 years
Basic Knowledge in Networking Topology & Design, IP Subletting and Routing, Switching Troubleshoot preferred
Responsibilities & Context:
• Communicate clients through series of actions either face to face or over phone to resolve issues.
• Response to breakdowns and make expert level investigation of customer issues, identify their root cause, and correct when possible.
• Recommend for repairing equipment and replacing parts if necessary.
• Direct the technical staff (Technician).
• Troubleshoot system and network problems at clients’ end and diagnose and solve faults related to Wireless structure.
• Implement, monitor and maintain mikrotik router, proxy server, wireless devices, Security VPN and Fiber infrastructure with last mile Link3 devices.
• Maintain and upgrade Optical Network Unit and Media Converter device.
Job Other Benifits:
- Mobile bill,Weekly 2 holidays,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
