Support Engineer, Nationwide Customer Service & Support
Job Description
Title: Support Engineer, Nationwide Customer Service & Support
Company Name: Link3 Technologies Limited
Vacancy: --
Age: 25 to 30 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- 1 to 4 years
- The applicants should have experience in the following business area(s): ISP
- Freshers are also encouraged to apply.
Published: 2026-01-05
Application Deadline: 2026-02-04
Education:
- Bachelor/Honors
Requirements:
- 1 to 4 years
- The applicants should have experience in the following business area(s): ISP
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 25 to 30 years
Responsibilities & Context:
- Communicate clients through series of actions either face to face or over phone to resolve issues.
- Response to breakdowns and make expert level investigation of customer issues, identify their root cause, and correct when possible.
- Recommend for repairing equipment and replacing parts if necessary.
- Direct the technical staff (Technician).
- Troubleshoot system and network problems at clients’ end and diagnose and solve faults related to Wireless structure.
- Implement, monitor and maintain mikrotik router, proxy server, wireless devices, Security VPN and Fiber infrastructure with last mile Link3 devices.
- Maintain and upgrade Optical Network Unit and Media Converter device.
Job Other Benifits:
- Mobile bill,Weekly 2 holidays,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
