Student Counsellor/Conversion Officer(Sales Agent)

Job Description

Title: Student Counsellor/Conversion Officer(Sales Agent)

Company Name: UKMC Global Bangladesh

Vacancy: 20

Age: 20 to 45 years

Job Location: Dhaka

Salary: Tk. 50000 - 100000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Training Institutes, Consulting Firms, Immigration and Education Consultancy Service, Immigration/Visa Processing

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Training Institutes, Consulting Firms, Immigration and Education Consultancy Service, Immigration/Visa Processing

• Age 20 to 45 years

• IELTS/Equivalent 7 Band English Proficiency.

Requirements (Must-Have)

• Fluent English with outstanding spoken communication and clear accent neutrality.
• IELTS minimum Band 7 (or equivalent).
• 3+ years’ experience in sales and/or call centre roles (target-driven).
• Proven record of meeting/exceeding strict KPIs and conversion targets.
• Strong discovery, objection handling, and closing skills.
• Solid CRM discipline; proficient with phone, email, and WhatsApp.
• Availability to work British time zone; flexibility for schedule changes.
• Professionalism, resilience, and a growth mindset.

Nice to Have

• Proficiency with HubSpot CRM (or similar) is a plus.
• Experience in education recruitment or international student advisory.
• Familiarity with UK higher education admissions.
• Multichannel sales experience (inbound/outbound, retargeting).

Student Counsellor/Conversion Officer (Sales Agent) for UK Management College

About UKMC: “UK Management College” is Manchester, United Kingdom based college prides itself on providing quality education to students from diverse backgrounds. Our commitment to blended learning and access to education enables us to cater to the widest range of students - not only those who are in paid work but also the retired, those returning to education, registered carers, single parents, or just anyone who wishes to acquire education.With an emphasis on real-world issues, our students graduate job-ready with the skills to make tomorrow better. UKMC is proud to offer a growing network of campuses designed to support our diverse and dynamic student community. With established locations in Manchester, Derby, Newcastle, and Sunderland, we provide vibrant learning environments across the UKMC.

Role Purpose: Own the student recruitment funnel. You will engage prospective students by phone and digital channels, deliver persuasive consultations in excellent, handle objections, and guide applicants to enrollment at UKMC.

Work Conditions

• Office-based in Green Rd, Dhaka, Bangladesh, full-time (40 hours/week)

• Primary schedule aligned to UK working hours (9am -5pm); flexibility required

• All tools, CRM access, and training provided

Key Responsibilities

• Convert allocated leads into enrolments via calls/video calls, WhatsApp, email, and SMS follow-ups.

• Deliver clear consultations on UKMC programmes, eligibility, admissions steps, fees/finance options, and timelines.

• Hit daily/weekly KPIs (call volumes, contact rate, application starts, interviews passed, enrolments).

• Manage a fast-moving pipeline in the CRM; log all interactions and outcomes accurately.

• Proactively revive dormant leads, reduce drop-off, and recover cancellations/no-shows.

• Share objections/market feedback to improve scripts and offers.

• Collaborate with Marketing/Admissions for seamless lead-to-enrolment handover.

• Comply with data protection, ethical recruitment, and UKMC policies.

Success Metrics (KPIs)

• Call/connection targets & average talk time

• Show-up rate for interviews/PFF

• Enrolment conversion rate & revenue per agent

• CRM hygiene and SLA adherence

• Performance bonus
• Salary Review: Half Yearly
• Festival Bonus: 2

You will be eligible to claim performance bonus for per successfull conversion in addition to the basic salary.

What We Offer Competitive base + uncapped bonuses per conversion Structured training, scripts, and ongoing coaching Career growth in a fast-expanding international education brand Supportive, performance-focused culture